Senior Director, Product Design

About the Role

Key Responsibilities

• Collaborate with the Product Design team and stakeholders to develop an overall vision for UX excellence and consistent, modern design across all product areas and platforms.
• Lead and shape the company's user experience strategy.
• Drive the design team's work by listening to customers and collaborating with team members across different departments including marketing, sales, customer success, technology, and other internal stakeholders.
• Research and analyze industry UX trends, applying innovations to optimize workflows for consistent UI across the platform.
• Mentor team members on design principles and the importance of user-centered design.

Requirements

• A Bachelor's degree or equivalent experience in Human Computer Interaction, Digital Media Design, Graphic Design or related field.
• 10+ years of professional UX or Product Design experience, ideally in an enterprise SaaS platform company and/or related work on integrating multiple products into a single, consistent UX for the customer.
• 5+ years of experience leading, managing, and developing a team of UX professionals.
• Excellent visual, interaction, and UX strategy skills with a focus on SaaS products.
• Confidence in using common product design/development tools like Figma, Jira, Aha.
• Strong understanding of product research methodologies and data analysis to create meaningful insights.
• Ability to develop a platform design vision that drives innovation and consistent design across all products and platforms.
• Fluency in responsive design, mobile/tablet UX patterns.
• Understanding of accessibility requirements.
• Leadership ability in design processes and workflows, mentoring others around good design, and ensuring functionality, usability, and consistency for UX excellence.
• Excellent verbal and written communication skills, formal presentation skills, and ability to collaborate across various levels and backgrounds.
• Ability to drive results through influence, strategic execution, and talent development while leveraging NAVEX's core values.
• Ability to adapt as the external environment and organization evolve.

Nice to Have

• Experience working on SaaS platform products.
• Experience integrating multiple products into a unified customer experience.

Qualifications

• Formal education in Human Computer Interaction, Digital Media Design, Graphic Design, or related field.

Benefits & Perks

• Competitive and transparent pay practices with a starting range of $180,000+ plus 15% MBO.
• Market-leading training and career growth opportunities.
• Top-of-the-range wellbeing programs and opt-in benefits.
• Flexible work environment supporting life balance.
• Inspiring culture with caring leaders and invested teammates.
• Industry leadership in a fast-growing, profitable, and stable organization.