Senior Manager, Business Development & Product Partnerships

American Express

Chicago, IL

Full Time

Senior

90k-165k

16 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. The Senior Manager of Business Development & Product Partnerships will be responsible for understanding industry positioning, developing strategic partnerships, and driving integrations to support the growth of the Global Dining platform, including Resy and Tock, within the US Consumer Services organization.

Key Responsibilities

Lead industry product partnership development across sales, marketing, and product organizations.
Outline strategic landscape and do partnership outreach, bringing in partners to support the growth of Global Dining users, restaurants, and product functionality.
Work with partners for third-party reviews and ensure protection of company and customer data.
Lead cross-functionally across Resy & Tock to negotiate integrations, joint go-to-market, and marketing plans.
Deepen engagement with industry partners to source incremental value for prospects and customers.

Requirements

Experience working with external partners and understanding partnership concepts within strategic ecosystems.
Experience developing and delivering high-level technical approaches to product audiences.
Experience working cross-functionally to deliver projects, with strong project management skills.
Outstanding written and oral communication skills, including executive presence and facilitation skills.
Ability to drive progress in complex and white space environments.
Understanding of Amex's compliance environment and data protection responsibilities.
5+ years of work experience, preferably in restaurant tech or third-party partnerships.
Bachelor's Degree or comparable experience.
Hospitality or SaaS industry expertise.
Strong Microsoft PowerPoint skills; proficiency in other Microsoft Office tools preferred.
Salesforce skills recommended.

Nice to Have

Experience with restaurant tech or third-party partnerships.
Proficiency in other Microsoft Office tools.

Qualifications

5+ years of work experience in relevant fields
Bachelor's Degree or comparable experience

Benefits & Perks

Competitive base salaries
Bonus incentives
6% Company Match on retirement savings plan
Free financial coaching and well-being support
Comprehensive medical, dental, vision, life insurance, and disability benefits
Flexible working model with hybrid, onsite, or virtual arrangements
20+ weeks paid parental leave for all parents
Free access to global on-site wellness centers (location-dependent)
Free and confidential counseling support through Healthy Minds program
Career development and training opportunities

Working at American Express

American Express values innovation, shared leadership, and a commitment to supporting colleagues' holistic well-being. The company fosters a flexible, inclusive environment that emphasizes learning, career growth, and making an impact through collaborative efforts and shared values.

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