Senior Manager, Insights Consulting - Cross-SBU

About the Role

Key Responsibilities

• Develop comprehensive learning plans based on desired business objectives.
• Lead qualitative and quantitative research on shopping behaviors, industry trends, and customer needs, across categories.
• Utilize a variety of data sources to uncover meaningful insights.
• Serve as a subject matter expert and advisor to Merchandising, Marketing, Operations, Finance, and Product teams, providing research-backed recommendations to influence cross-SBU strategy.
• Lead and participate in cross-functional projects, building strong relationships across the organization and with external partners to ensure alignment on insights and recommendations.
• Present complex research findings clearly and persuasively, using storytelling to convey synthesized insights to senior leadership and non-technical audiences.
• Make omni-channel recommendations with a customer-centric and holistic business approach across business units.
• Foster a culture of curiosity, learning, and innovation to enhance the quality and impact of cross-SBU insights.
• Mentor associates, build a collaborative team, and uphold Walmart's values of belonging.

Requirements

• Bachelor's degree in Business Administration or related field and a minimum of 4 years of experience in marketing research, data analytics, consulting, or related field.
• Experience managing third-party research vendors.
• Experience in consulting/communicating to executive leaders (SVP/EVP).
• Strong background in primary research, with experience in research methods, databases, and data visualization tools, ideally within a multi-business unit or retail context.
• Proven ability to lead complex consulting projects, preferably in large-scale or cross-functional contexts.
• Excellent communication, storytelling, and organizational skills.
• Experience working cross-functionally, influencing senior leadership, and managing multiple projects.

Nice to Have

• Customer Analytics in Retail Operations
• Leading a cross-functional team
• Supervisory experience

Qualifications

• Bachelor's degree in Business Administration or related field.
• 4 years' experience in marketing research, data analytics, consulting, or related field, or 6 years' experience in the same areas.

Benefits & Perks

• Competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes, depending on job classification and employment length.
• Live Better U education benefit program covering tuition, books, and fees for various programs.