Senior Manager, Project Management (PMO)

About the Role

Key Responsibilities

• Develop and implement the PMO strategy aligned with organizational objectives
• Establish standardized project management methodologies, tools, templates, and best practices
• Lead a team of project managers, providing mentorship, guidance, and professional development
• Build expertise quickly in complex and challenging situations and prioritize across multiple project deliverables with a sense of urgency
• Create and maintain project portfolio governance frameworks and oversight mechanisms
• Monitor project health across the organization, identifying risks and implementing mitigation strategies
• Drive resource planning and optimization across multiple concurrent projects
• Establish KPIs and metrics to measure project and portfolio performance
• Facilitate project portfolio prioritization and strategic alignment reviews
• Lead continuous improvement initiatives for project management practices
• Manage relationships with key stakeholders across the organization
• Provide executive-level reporting on project status, risks, and outcomes
• Possess good understanding of the SDLC and hybrid Agile methodologies, particularly change and release management, and apply them to manage projects, issues and risks effectively
• Effectively capture, publish, maintain and communicate system delivery plans
• May perform other additional related duties/responsibilities as assigned

Requirements

• 10+ years of experience in project/program management with 5+ years in a PMO leadership role
• Bachelor's degree in business, engineering, computer science or related field; MBA/Master's preferred
• Strong understanding of project management methodologies (Agile, Waterfall, Hybrid approaches)
• Professional certification such as PMP, PRINCE2, or equivalent
• Experience implementing and optimizing PPM tools and systems
• Proven track record of leading successful large-scale projects
• Strong leadership skill to manage a team of Project managers
• Excellent communication, presentation, and stakeholder management skills
• Strong analytical and problem-solving abilities
• Experience in change management and organizational transformation
• Ability to influence across all levels of the organization
• Track record of managing and successfully delivering in-house developed software projects
• Solid understanding of technical risks
• Good project planning and tracking skills and a track record in using these successfully
• Excellent management and interpersonal skills adequate for dealing and communicating clearly with the client to senior leadership level
• Excellent business and technical writing skills adequate for documenting complex assumptions, risks and commitments clearly and unambiguously
• Ability to work under pressure to support project deadlines
• Demonstrable ability to be confident, pragmatic and tenacious and work as a self-starter requiring limited supervision
• Experience of using influencing skills to build consensus and commitment without using line management authority

Nice to Have

• Experience of a range of project management methodologies and an ability to adapt any chosen method to meet the needs of a project/program
• Domain expertise in Mortgage and/or Real Estate technology
• 10+ years of experience managing projects throughout the delivery life cycle
• 5+ years of planning and delivering professional presentations to senior management
• Multiple years of hands-on technical experience either building or testing applications
• PMP certification preferred
• Agile/Scrum knowledge/certification desirable