Senior Product Designer, GenAI Studio

About the Role

Key Responsibilities

• Apply design thinking within complex education ecosystems to deeply understand user needs, reframe complex problems, and create intuitive, scalable, and human-centered product solutions.
• Conduct and synthesize generative, formative, and evaluative research using methods such as user interviews, usability testing, and surveys.
• Manage and prioritize research plans in ambiguous and fast-changing environments, aligning insights with stakeholders.
• Facilitate workshops and co-creation sessions to align teams and uncover opportunities.
• Interpret quantitative data insights in collaboration with Data Scientists to inform design decisions.
• Influence prioritization and roadmapping efforts by connecting user needs with business goals and mission.
• Champion human-centered and inclusive design principles.
• Use strategic storytelling to communicate vision, value, and direction.
• Translate concepts into designs, creating artifacts such as user flows, sitemaps, wireframes, prototypes, and high-fidelity UI designs.
• Experiment with generative AI tools to support ideation and prototyping.
• Collaborate with product managers, engineers, researchers, and leadership throughout the design and development process.
• Participate in standups, sprint planning, design reviews, critiques, and QA cycles.
• Translate research insights and design decisions into clear specifications for implementation.
• Present ideas, research findings, and designs to stakeholders and leadership.
• Mentor junior designers or peers and contribute to internal design education efforts.
• Continuously learn and share emerging tools, trends, and provocations.

Requirements

• A portfolio of work included in the application.
• Bachelor's degree in a related field (e.g., interaction design, HCI, industrial design, information science, social sciences, computer science, graphic design) and/or equivalent work experience.
• 3-7 years of experience in product or service design.
• Strong skills in creating and communicating design artifacts such as user flows, wireframes, prototypes, and high-fidelity UI designs.
• Proficiency in design thinking and human-centered methodologies.
• Experience applying generative and evaluative research methods, including facilitation skills for workshops and co-creation sessions.
• Understanding of design systems, responsive design, and accessibility standards for web and native mobile platforms.
• Ability to discuss technical constraints and collaborate with engineers to ensure design feasibility.
• Commitment to inclusive, ethical, and user-centered design, with skills in writing and testing content using plain language principles.
• Curiosity and adaptability, with a willingness to experiment with emerging tools including generative AI.
• Ability to travel 3-5 times a year for work-related activities.

Nice to Have

• Experience with front-end development or technical collaboration.
• Experience designing for complex, content-rich websites and applications.
• Experience with content strategy and accessibility standards.
• Experience with AI experimentation and tools.

Qualifications

• Formal education or equivalent experience in relevant fields such as interaction design, HCI, or related disciplines.
• Experience in product or service design with a focus on complex applications.
• Proficiency in design tools like Figma.

Benefits & Perks

• Competitive salary range of $90,000-$118,000, adjusted by location and experience.
• Supportive team environment and meaningful career development.
• Transparent conversations about compensation and benefits.
• Opportunities for internal growth, mentorship, and contributing to impactful work in education.