Senior Product Manager

About the Role

Key Responsibilities

• Develops a deep understanding of the product vision, target customer segments, and long-term priorities while ensuring alignment and communication with senior leadership and stakeholders.
• Collaborates with internal teams (engineering, marketing, sales, implementation, training, and support) to gather insights, align priorities, and ensure successful product development and launch execution.
• Acts as the voice of the customer, engaging with user experience and development teams to validate and refine solutions throughout the development lifecycle.
• Facilitates customer interactions, in partnership with user experience team, to understand their unmet needs and test concepts and solutions throughout the development process.
• Translates business requirements into user stories and acceptance criteria, ensuring clear communication with the development team.
• Leads Agile development execution, including backlog prioritization, sprint planning, and review of completed work to ensure alignment with business goals.
• Leads quarterly Agile planning processes and continuously deepens subject matter expertise to drive product improvements.
• Develops and maintains detailed product roadmaps, prioritizing features across multiple quarters.
• Works with project managers and other technical product managers to manage dependencies, monitor progress, and adjust plans as needed.
• Manages dependencies and risks across teams, ensuring continuous improvement and cross-functional alignment.
• Monitors product performance, tracks KPIs, and adjusts strategies to maximize business value and customer impact.
• Facilitates customer interactions to understand pain points, conduct concept testing, and ensure solutions address real user needs.
• Ensures successful product delivery by reviewing completed work, validating acceptance criteria, and iterating as needed.
• Performs other duties as assigned by supervisor.

Requirements

• Bachelor's degree in Business Administration, Information Systems, Business Management, or a related field, or equivalent practical experience.
• Minimum 3 years in product management for software products, preferably in B2B enterprise SaaS or Tax & Accounting solutions (including CPA firm experience).
• Hands-on experience in Agile Scrum methodologies as a Product Owner/Technical Product Manager.
• Strong knowledge of the software development lifecycle, including backlog grooming, user story creation, and iterative planning.
• Experience collaborating with UX and technical teams to design and refine products based on customer research (interviews, concept testing, usability testing).
• Strategic Thinking & Influence - Ability to align stakeholders, balance priorities, and drive product vision.
• Data-Driven Decision Making - Leverages data and customer insights to guide product strategy.
• Technical Fluency & Problem Solving - Translates complex business needs into actionable development tasks.
• Agility & Adaptability - Thrives in fast-paced, evolving environments and responds quickly to changing priorities.
• Collaboration & Communication - Strong cross-functional teamwork, meeting facilitation, and presentation skills.
• Accountability & Ownership - Ensures execution aligns with strategic goals and takes responsibility for outcomes.

Nice to Have

• Experience in B2B enterprise SaaS or Tax & Accounting solutions.
• CPA firm experience.

Qualifications

• Bachelor's degree or equivalent practical experience.