Senior Product Manager, Marketplace

Fiserv

New York, NY

Full Time

Senior

111k-190k

18 days ago

Job Description

About the Role

We’re Fiserv, a global leader in Fintech and payments, moving money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day—quickly, reliably, and securely. Our role involves enabling seamless financial transactions and supporting a broad ecosystem of partners and customers worldwide. The Senior Product Manager, Marketplace, will focus on managing integrations for our BentoBox Marketing and Commerce Platform, helping restaurants build their online presence, diversify revenue, and improve operational efficiency through strategic partnerships and product integrations.

Key Responsibilities

Lead the strategy and execution of a 0-to-1 third-party app marketplace, enabling restaurant operators to discover, integrate, and benefit from external solutions
Define and implement scalable processes for extending our APIs externally, ensuring a robust developer experience, clear documentation, and governance frameworks to support innovation while maintaining security and reliability
Identify and prioritize third-party integrations that deliver the most value to mutual customers, align with business goals, and expand our platform's capabilities
Evaluate potential partners and integrations based on customer needs, market demand, and business impact to build a clear and scalable integration roadmap
Gather feedback from customers and internal teams to identify pain points, surface new integration opportunities, and enhance the overall customer experience
Lead agile development ceremonies with embedded engineering and design teams
Collaborate with partnerships, engineering, design, and marketing teams to deliver high-quality, seamless integrations from concept to launch, ensuring alignment across all stakeholders

Requirements

Bachelor's degree or higher
5+ years of product management experience
Proven track record of delivering successful third-party integrations
Strong understanding of APIs, webhooks, and their documentation
Ability to define and execute an integration strategy that aligns with customer needs and business objectives
Ability to work closely with engineering teams to scope and deliver technical solutions
Experience collaborating with external partners, including negotiating priorities, aligning on roadmaps, and driving successful outcomes
Ability to manage multiple integrations simultaneously, balancing short-term deliverables with long-term strategic goals
Experience bringing integrated products to market, including coordinating with marketing and sales to drive adoption and customer success

Nice to Have

Familiarity with restaurant technology, particularly point-of-sale
Experience working in front-of-house restaurant operations
Clear and impactful communication style and skills
Strong analytical skills

Qualifications

Legally authorized to work in the U.S. without need for sponsorship now or in the future

Benefits & Perks

Medical, Vision and Dental Benefits
Fuel Your Life Wellness Program
401k, Employee Stock Purchase Plans and Incentives & Bonuses
Employee Resource Groups
Paid Time Away

Working at Fiserv

Our commitment to Equal Opportunity: Fiserv is proud to be an Equal Opportunity Employer. We value inclusion and celebrate diversity through Employee Resource Groups. We foster a workplace that supports well-being with programs like Fuel Your Life Wellness and Paid Time Away. We aim to create a positive, inclusive environment where employees can thrive and make an impact on a global scale.

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