Senior Program Manager
Best Buy
Job Description
About the Role
As our Senior Program Manager - Ads Product Operations, you'll be the operational heartbeat of our Ads Product team. Think of yourself as the go-to person who keeps everything running smoothly—from strategic planning to team enablement. You'll work closely with product leaders, engineers, marketers, and analysts to make sure we're aligned, focused, and delivering real impact. This role is remote-eligible, meaning you can work virtually from home or another non-Best Buy location.
Key Responsibilities
- Lead annual and quarterly planning, including OKRs and roadmap alignment
- Run the show on product operations—intake, prioritization, and communication
- Drive cross-functional coordination across Product, Engineering, Sales, and more
- Build and manage team rhythms like business reviews and product demos
- Support team culture, engagement, and development alongside leadership
- Deliver clear, executive-ready reporting on progress and outcomes
Requirements
- 10+ years in product operations, program management, or chief-of-staff roles
- Experience in AdTech, Retail Media, or digital product environments
- A knack for simplifying complexity and driving clarity
- Strong communication skills—you're great at telling the story behind the data
- Proven ability to lead large-scale initiatives and influence across teams
Benefits & Perks
- Best Buy offers a range of benefits to support your overall well-being, as outlined in the Benefits Guide
Job Details
Job Skills
Key skills identified from this job posting
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About Best Buy
Website
bestbuy.com
Location
Richfield, MN
Industry
Electronics and Appliance Retailers
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