Senior Programmatic Account Manager

About the Role

Key Responsibilities

• Lead a roster of accounts, operating as a "small business owner" to grow clients' business
• Become an expert on The Trade Desk platform and offer insights to clients on how to implement creative marketing strategies
• Collaborate effectively with the Sales & Trading functions to develop existing accounts and achieve client goals and objectives
• Develop and cultivate relationships with brand and agency clients as a consultant to their business
• Own the training plan for onboarding new clients, continuing programmatic education, platform improvements, and new channels and markets within the industry
• Able to lead, not just manage tasks; think multiple steps ahead to move an account forward
• Represent client needs by providing feedback to Product Management and Partnerships to identify and define features, integrations and product improvements to The Trade Desk platform
• Develop standard methodologies within Client Services, collaborate with Product Marketing to develop effective training collateral and customer facing guides, and train and onboard new teammates

Requirements

• Bachelor's Degree from a four-year university
• At least 5 years of client-facing experience required
• Excellent troubleshooting, analytical, and problem-solving abilities, along with an ability to collaborate cross-functionally in a dynamic environment
• Consistent track record of growing accounts by developing a strong relationship with clients, understanding their business objectives and recommending the best strategies for implementing solutions
• Effective time management skills - ability to prioritize and meet deadlines
• Expertise in working online advertising or a SAAS platform a plus
• Excellent presentation and communication skills (written and verbal) and confidence speaking to large groups
• Past experience in mentorship roles either personally or professionally preferred
• Solid experience in Excel and MS Office and ability to use large data sets to build insights and strategy recommendations

Nice to Have

• Expertise in working online advertising or a SAAS platform
• Past experience in mentorship roles either personally or professionally

Qualifications

• Bachelor's Degree from a four-year university
• At least 5 years of client-facing experience

Benefits & Perks

• Comprehensive healthcare (medical, dental, and vision) with premiums paid in full for employees and dependents
• Retirement benefits such as a 401k plan and company match
• Short and long-term disability coverage
• Basic life insurance
• Well-being benefits
• Reimbursement for certain tuition expenses
• Parental leave
• Sick time of 1 hour per 30 hours worked
• Vacation time for full-time employees up to 120 hours thru the first year and 160 hours thereafter
• Around 13 paid holidays per year
• Stock purchase plan at a discount
• Base salary range of $72,200-$132,300 USD