Senior Project Manager

About the Role

Key Responsibilities

• Delivers solutions for large, highly complex projects.
• Defines business problem and accompanying business case/benchmarking.
• Understands customer's processes, products, services, and systems to recommend improvements; possesses domain knowledge in areas such as underwriting, claims, and distribution.
• Builds and owns relationships with management and business partners throughout the project cycle.
• Leads and executes solution design, including metrics and measures, and manages implementation and change activities.
• Maintains project records in accordance with Project Management standards.
• Leads post-implementation review and shares findings for continuous improvement.
• Establishes project direction, defines key results, develops plans, and identifies critical success factors.
• Develops and reviews business case, CBA, risk assessment, and project plan with the project sponsor.
• Engages and consults with internal and external parties throughout the project.
• Provides business design, manages interdependencies across projects, and communicates updates to stakeholders.
• Eliminates roadblocks, resolves issues, and aligns organizational efforts.
• Ensures metrics and measures are incorporated for continuous improvement.
• Manages strategic go/no-go decisions.
• Partners with key business leaders to develop operational transformation strategy.
• Provides thought leadership in areas of expertise to drive strategy and challenge current/future states.
• Develops hypotheses, reviews analysis, and socializes recommendations for process and operational improvements.
• Leads future state design and acts as a business improvement SME.
• Develops user requirements, functional design, use cases, and testing scenarios.
• Ensures timely creation of project deliverables and reviews testing strategies and results.
• Approves project phase deliverables and ensures compliance with change processes.
• Manages vendor engagements and prioritization of system enhancements and issues.

Requirements

• Bachelor's Degree and 7 or more years of experience in Communications, Strategic Management, or Project Management.
• OR High School Diploma or Equivalent and 9 or more years of experience in the same areas.
• OR Zurich Certified Insurance Apprentice including an Associate Degree with 7 or more years of relevant experience.
• Experience in strategic and operational consulting or business systems.
• Strong verbal and written communication skills.
• Experience with project management tools and methodologies, including SDLC.
• Experience in organizational change management and strategy.

Nice to Have

• Experience in Guidewire Claims or Underwriting IT projects or SDLC for these applications.
• PMP Certification.
• Advanced Microsoft Office skills including Microsoft Project.

Qualifications

• Educational qualifications as specified in requirements (Bachelor's, High School, or Zurich Certified Apprentice with experience).

Benefits & Perks

• Competitive compensation with a proposed salary range of $113,100 to $185,100.
• Short-term incentive bonus eligibility at 20%.
• Comprehensive employee benefits package.
• Opportunities for career development.
• Inclusive and diverse work environment.