Senior Project Manager - DEX

About the Role

Key Responsibilities

• Develop comprehensive content strategies that integrate brand voice, digital engagement, and employee experience goals.
• Partner with Product Experience Leads and Corporate Communications to build content plans with clear messaging, calls to action, target audiences, distribution lists, delivery channels, schedules, and engagement metrics.
• Design and manage a collaborative, AI-assisted content creation and review process to streamline workflows and ensure quality.
• Establish and refine team voice, tone and style guides.
• Train AI tools in DEX's voice, tone, style, and brand standards to ensure content aligns with the DEX brand.
• Work closely with Product Experience Leads and leverage AI to draft, edit, and review content.
• Oversee brand governance by maintaining and updating the content style guide and best practices for voice, tone, and branding.
• Ensure consistency, accuracy, and brand alignment across all content, including employee communications, digital touchpoints, and engagement materials.
• Facilitate a streamlined review process with leadership, Corporate Communications, and the DEX Director, incorporating input from senior stakeholders like the AVP as needed.
• Collaborate with cross-functional teams to produce, review, and finalize high-quality content that meets organizational standards and timing requirements.
• Define and track engagement metrics at both the project and brand level to evaluate content impact and make data-driven adjustments.
• Develop analytics reports to communicate content performance insights and improvement opportunities to stakeholders.
• Manage the DEX inbox, triaging and responding to messages promptly to foster a responsive and engaged content environment.
• Co-manage relationships with Corporate Communications to ensure alignment on content priorities, messaging strategies, and timing.
• Act as a liaison between the DEX team and Corporate Communications, ensuring content reflects brand standards and meets employee engagement goals.

Requirements

• Relevant degree preferred. Advanced degree in Technology, Business, Human-Centered Design, or similar is desired.
• 5 or more years of relevant experience required.
• Strong understanding of DEX practices and methodologies required.
• Skilled in building trusted relationships with senior leaders, stakeholders, and cross-functional teams required.
• Strong planning and time-management skills, with the ability to juggle multiple projects.
• Experience with AI-assisted content creation with ChatGPT or similar required.
• Experience with voice, tone, style, and brand standards required.
• Strong communication and storytelling skills; able to distill insights into compelling executive-ready materials preferred.
• Ability to influence and mentor peers in fast-paced, matrixed environments preferred.
• High emotional intelligence, critical thinking, business acumen and the ability to balance creativity and execution.

Nice to Have

• Strong communication and storytelling skills; able to distill insights into compelling executive-ready materials preferred.
• Ability to influence and mentor peers in fast-paced, matrixed environments preferred.

Qualifications

• Relevant degree preferred.
• Advanced degree in Technology, Business, Human-Centered Design, or similar is desired.
• 5 or more years of relevant experience required.

Benefits & Perks

• The current salary range for this role is $88,900.00 to $155,500.00.
• This position is also incentive eligible.
• Vizient has a comprehensive benefits plan! Please view our benefits here: http://www.vizientinc.com/about-us/careers