Senior Software QA Engineer

About the Role

Key Responsibilities

• Design, develop, and execute test plans on functional, regression and performance test cases based on feature/hardware specifications in a bigger setups with different Fortinet and 3rd party products integrated.
• Define complex test cases exercising various features and coming up with creative ways to find bugs.
• Explore and add different Fortinet devices to solution-interoperability testing.
• Handle customer issues by analyzing logs, replicating issues in labs, and validating solutions.
• Identify, isolate, document, regress, and track bugs through resolution.
• Provide QA test reports with accuracy on time, without missing deadlines.
• Execute test cases, analyze and report test results to management.
• Build and maintain new test infrastructure for functional and customer-found defect reproduction.
• Collaborate closely with the development team to analyze, debug, and resolve issues.
• Debug and troubleshoot product and solution-level issues by collaborating with developers, QA engineers, and cross-functional teams.
• Identify, document, and prioritize solution risks, scalability concerns, and deployment blockers to ensure release readiness.
• Collaborate with Dev and TAC engineers to reproduce and analyze customer-reported issues, especially in complex deployment topologies.

Requirements

• 5+ years of experience in QA testing, specifically focused on networking products and enterprise solution validation.
• Experience in Solution & Scale testing, including customer profile creation, solution profiling, and end-to-end validation methodologies based on real-world deployment scenarios.
• Good understanding of network protocols such as TCP/IP, SNMP, DHCP, 802.1X, and authentication protocols including RADIUS, Kerberos, LDAP.
• Hands-on experience in test automation using Robot Framework, with integration into CI/CD pipelines.
• Proficient in Python and familiar with Pytest and other automation frameworks.
• Experience with performance and scalability testing tools like Avalanche, IXIA, JMeter, etc.
• Hands-on with Selenium, RESTful API automation, including unit and system-level testing is an added advantage.
• Familiarity with solution-level test planning, including multi-product integration (e.g., FortiNAC + FortiGate + FortiSwitch).
• Knowledge of tools like Jenkins, Docker, and Git for version control and pipeline automation.
• Exposure to infrastructure automation tools such as Ansible and Terraform (preferred).
• Good analytical, debugging, and problem-solving abilities with a quality-first mindset.
• Good understanding of QA methodologies, customer-centric validation practices, and automation-driven testing.

Nice to Have

• Experience with Selenium and RESTful API automation.
• Familiarity with infrastructure automation tools such as Ansible and Terraform.

Qualifications

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent work experience).
• Minimum of 5+ years of experience in Quality Assurance, with a strong background in software testing, test automation, and QA processes.
• Strong understanding of QA methodologies, tools, and best practices in Agile and DevOps environments.

Benefits & Perks

• The US base salary range for this full-time position is $112,000 - $137,000.
• Medical, dental, vision, life and disability insurance.
• 401(k) plan.
• 11 paid holidays, vacation time, and sick time.
• Comprehensive leave program.
• Participation in the Fortinet equity program.
• Bonus eligibility reviewed at time of hire and annually.