Senior Technical Marketing Engineer - Public Sector Enterprise

Cisco

Atlanta, GA

Full Time

Senior

4 days ago

Job Description

About the Role

The Senior Technical Marketing Engineer - Public Sector Enterprise at Cisco is responsible for leading AI Ops and Assurance initiatives within enterprise networking, particularly focusing on Federal and large public sector accounts. The role involves working closely with customers, product teams, and sales to drive Cisco innovations, influence product strategies, and support large-scale cloud networking deployments in government environments. The position emphasizes technical leadership, customer engagement, and strategic project management to help Cisco defend and grow its market share in the public sector.

Key Responsibilities

Lead AI Ops and Assurance objectives across the stack.
Provide technical leadership and guidance to internal teams and customers.
Work with product management and engineering teams through design, testing, and product launch of products, features, and capabilities.
Influence product and solution strategies through deep technical knowledge and market insight.
Collaborate with Sales to lead the project management engagement for large strategic opportunities, major competitive sales opportunities, and strategic customer engagements.
Maintain ongoing communication and meetings with High Touch Public Sector Enterprise customers, covering status of day-to-day operations and planning for future initiatives.
Partner with leadership and sales teams to build tactical and strategic alignment between Cisco Networking Cloud and customers.

Requirements

8+ years of proven relevant Federal and Public Sector industry experience in a customer-facing/engaged role.
Deep experience with large-scale Cisco Meraki or other cloud networking full-stack deployments that optimize programmability using API and tools such as Splunk, Terraform, Ansible, or Service Now.
Deep understanding of networking and security solutions and associated hardware (e.g., API, routing protocols, L2 protocols, cellular technologies, Wi-Fi, security protocols).
Previous hands-on experience supporting, selling, and/or using network and security technologies.
Degree in CS, EE, or a related technical field and CCNA/CCNP/CCIE routing/switching/security certifications.

Nice to Have

Strong user insight with a deep desire to understand customers' highest priority problems.
Comfortable with verbal and written communication across business and technical domains and navigating difficult situations.
Ability to communicate complex concepts to non-technical persons.
Entrepreneurial, self-starter attitude with a focus on product quality.
Creative problem-solving skills.
Experience with competitive products such as Juniper Mist or AIOps platforms like Selector, Grokstream.
Deep experience with Cisco Catalyst Center.
Industry influencer status.

Qualifications

8+ years of relevant industry experience.
Technical degree in CS, EE, or related field.
Certifications: CCNA, CCNP, or CCIE in routing, switching, or security.

Benefits & Perks

Not explicitly specified in the description.

Working at Cisco

Cisco believes in connecting, empowering, and propelling individuals through innovative technology. The company values collaboration, empathy, and fearless innovation, fostering a global team environment that encourages growth and building meaningful solutions. Cisco emphasizes diversity, inclusion, and equal opportunity in its workplace culture.

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