Senior User Experience Designer

Autodesk

San Francisco, CA

Full Time

Senior

15 days ago

Job Description

About the Role

Designers at Autodesk can think across the system, champion design ideas, collaborate with stakeholders, advocate for the customer, and deliver impactful data-driven designs. Our designers use creative and innovative solutions to deliver high-quality experiences our customers will love. Reporting to the Manager of Experience Design for Commerce Experiences, the Senior User Experience Designer will focus on driving innovative and user-centric experiences that optimize the online purchasing, subscription management and renewal journeys. The ideal candidate will have a deep understanding of user experience design principles, a strong background in ecommerce processes, the ability to translate business objectives into compelling design solutions that enhance customer engagement and satisfaction. At Autodesk we look to hire innovators who reimagine possible, those with diverse backgrounds who elevate our thinking, and leaders who shape the world and our future.

Key Responsibilities

Collaborate with internal stakeholders to understand customer workflows, pain points, and requirements
Design and implement user-centered solutions to improve customer processes, tools, and systems
Conduct user research, usability testing, and feedback sessions to gather insights and validate design decisions
Create wireframes, prototypes, and high-fidelity designs that effectively communicate design concepts and solutions
Work closely with cross-functional teams including product managers, developers, research and service design, and other designers to ensure alignment and successful implementation of design solutions
Continuously iterate on designs based on user feedback and performance metrics
Advocate for best practices in user experience design and ensure adherence to design standards and guidelines
Stay up to date with industry trends and emerging technologies to incorporate innovative solutions into internal marketing workflows

Requirements

Minimum of 4 years of experience in user experience design, with a focus on internal workflows and processes
Proven track record of designing and implementing successful solutions for complex workflows
Strong understanding of marketing processes and tools
Proficiency in design software such as Sketch, Figma, Adobe XD, or similar
Excellent communication and collaboration skills
Ability to work independently and manage multiple projects simultaneously
Strong analytical and problem-solving skills with a keen attention to detail
Experience with user research methodologies and usability testing

Nice to Have

Experience in ecommerce - B2B and B2C
Knows designing for enterprise software, SaaS, cloud, and multi-channel experiences
Experience with Agile software design methods
Experience with Autodesk or comparable competitive products

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