Showroom Experience Leader

About the Role

Key Responsibilities

• Lead decisions regarding the omnichannel experience in the dealership to assist a seamless integration between the digital selling platform and the in-person experience.
• Oversee technology hardware selection and implementation to support the showroom experience.
• Set the vision for future improvements to the Showroom Experience.
• Ensure the field and dealers are prepared for the ADR mindset and ways of working, including changes from Showroom Experience or other Value Streams.
• Assist the field and dealers to be ready to sell Battery Electric Vehicles (BEV) by advising on benefits, incentives, and charging solutions.
• Organize sales activities with National Sales, including allocation strategy, demo vehicles, and Home Electrification displays.
• Identify key metrics and KPIs to measure success and manage dealer performance.
• Propose changes to dealer performance bonus structures as appropriate.
• Represent and advocate for the business in planning, product development, and solution management aligned with Honda's business strategies.
• Lead change management and communication initiatives within the organization and externally, including executive approval and deployment of projects.
• Lead and inspire project teams using Agile methodologies, managing multiple initiatives and product teams.
• Manage project budgets, external vendor relationships, and track project KPIs.
• Collaborate with ADR Transformation Office and other Value Stream Owners to align digital transformation initiatives.
• Work with other AHM teams to define strategy and ensure alignment across enterprise functions.
• Present project proposals and updates to senior executives and stakeholders, conveying impediments and collaborating on solutions.

Requirements

• Bachelor's degree or equivalent experience.
• 7 years vehicle-related experience.
• 5-7 years in detail-oriented roles.
• 5+ years of field sales experience.
• 5+ years of leadership experience.
• Strong detail-oriented expertise.
• Ability to manage projects and lead strategy discussions.
• Exceptional communication and facilitation skills.
• Proficiency with Excel and PowerPoint.
• Strong presentation skills.
• Ability to understand complex processes and their interrelations across business partners.
• Ability to weigh risks and benefits and create business justifications.
• Leadership skills to prioritize initiatives and ensure alignment.
• Proven ability to build partner relationships and influence stakeholders.
• Experience in negotiating with dealers to deliver value to customers.
• Ability to guide teams through project challenges while maintaining focus on customer needs.

Nice to Have

• Strong understanding of software development lifecycle and release process (preferred but not required).

Qualifications

• Educational background: Bachelor's degree or equivalent experience.

Benefits & Perks

• Competitive base salary based on experience and location.
• Regional bonus (when applicable).
• Manager Lease Car Program including maintenance and insurance.
• Industry-leading benefit plans (Medical, Dental, Vision, Rx).
• Paid time off, including vacation, holidays, and shutdowns.
• Company-paid short-term and long-term disability.
• 401K plan with company match and additional contributions.
• Relocation assistance (if eligible).
• Additional offerings such as lifestyle account, childcare reimbursement, elder care support, tuition assistance, wellbeing programs, community engagement, free onsite drinks.