SiriusXM Automotive Account Representative

About the Role

Key Responsibilities

• Serve as the primary SiriusXM representative for a portfolio of assigned automotive dealerships, promoting brand awareness, trial engagement, and addressing program-related inquiries, incentives, and eligibility.
• Execute SiriusXM program initiatives by building strong partnerships with dealer personnel and integrating seamlessly into dealership sales and service processes.
• Maintain a high-impact dealership presence through regular in-person visits, daily follow-ups, and hands-on support.
• Facilitate interactive, in-vehicle training sessions with sales teams and managers on SiriusXM product features, technology, and value.
• Educate staff on new and pre-owned vehicle trial offers, ensuring clear communication of eligibility, activation steps, and benefits.
• Train dealership staff to deliver a compelling, SiriusXM-enhanced customer experience throughout the sales process—from test drives to post-sale follow-up.
• Provide guidance on effective customer engagement strategies to promote trial usage and continued interest in SiriusXM services.
• Track and review dealership performance metrics, identify areas for improvement, and implement tailored action plans.
• Utilize proprietary tools to log daily activity and contacts, and track overall performance for transparency and accountability.
• Conduct program audits and compliance checks to ensure consistent dealer engagement and proper execution of SiriusXM initiatives.
• Lead and coordinate territory-based special projects and promotional campaigns to drive brand and trial awareness.
• Stay current on industry trends, dealership dynamics, and competitive offerings to inform training and strategy.

Requirements

• 2+ years of experience in automotive sales, dealership account management, field support, or a related customer-facing role.
• Strong communication, presentation, and interpersonal skills with the ability to influence and educate various stakeholders within a dealership.
• Proven ability to manage and prioritize a portfolio of dealership accounts across a district or territory.
• Strong organizational and time management skills, with a self-motivated, execution-focused approach.
• Regular travel within the assigned district is required, Monday through Friday, with occasional overnight trips based on business needs.
• Proficiency with CRM systems, data tracking tools, and Microsoft Office Suite (Excel, PowerPoint, Outlook).

Nice to Have

• Familiarity with automotive dealership operations and DMS platforms.
• Ability to thrive in a fast-paced, independently managed environment.
• Interpersonal skills and ability to interact and work with dealership staff at all levels.

Qualifications

• Experience in automotive sales, dealership account management, or related customer-facing roles.

Benefits & Perks

• Car allowance of $350 per month.
• Technology allowance of $75 per month.
• Travel expense account reimbursement per month, including gasoline and general office expenses.
• Participation in healthcare benefits and 401K plan.
• Full-time work with opportunities for hands-on training and relationship building.