SMB Account Executive - Hybrid 3x/Week DFW

About the Role

Key Responsibilities

• Identify and engage with potential small business clients through channels such as cold calling, email campaigns, and SDR sets.
• Effectively communicate Birdeye's value proposition and tailor solutions to meet the specific needs of each business.
• Conduct thorough needs analysis to understand prospects' pain points and goals.
• Present Birdeye's platform as a solution to address client pain points, showcasing how the software can enhance their online presence, reputation, and customer interactions.
• Establish and maintain strong relationships with key stakeholders within small businesses.
• Manage and maintain a healthy pipeline of leads and opportunities using Salesforce, including updating records and tracking sales activities.
• Partner with cross-functional teams such as onboarding, customer success, and solution engineers to ensure seamless customer onboarding, implementation, and ongoing support.

Requirements

• 1-3 years of experience managing the full outbound sales cycle, including prospecting, outreach, and closing.
• 1+ years of experience delivering compelling online product demonstrations to prospective customers.
• Proven ability to thrive in a high-activity environment with excellent time management and prioritization skills.
• Demonstrated success closing a high volume of deals within a short sales cycle.
• Strong track record of identifying, developing, and managing opportunities throughout the sales pipeline.
• Skilled in sourcing and qualifying small business leads to build a robust pipeline.
• Ability to drive deals forward through various sales stages and secure customer commitments.
• Experience collaborating with Sales Development teams for lead handoff and pipeline continuity.
• Ability to demonstrate previous success through awards, rankings, accomplishments, or a 'brag book'.

Nice to Have

• Experience with Salesforce or similar CRM tools.
• Experience in social media, reputation management, or customer experience software sales.
• Strong communication and presentation skills.

Qualifications

• Educational background is not explicitly specified in the description.

Benefits & Perks

• Flexible work from home options available.
• 100% employer-paid benefit plans with multiple health plan options.
• Flexible PTO.
• 401(k) plan with company match.
• Maternity and paternity leave.
• Employee Resource Groups for networking.
• Opportunities within a dynamic and fast-growing organization.