Solutions Engineer, New York

Evolv Technology

New York, NY

Full Time

Mid Level

80k-105k

8 days ago

Job Description

About the Role

The Solutions Engineer role at Evolv involves developing, piloting, and launching security products across various vertical markets such as schools, hospitals, stadiums, amusement parks, and casinos. The position serves as a key interface between customers and the sales team, ensuring customer understanding of products and gathering feedback to support product development. The role is part of the Technical Sales and Solutions team, supporting the East Sales Region, and requires extensive travel near New York, NY. Evolv is a mission-driven company focused on making public spaces safer through innovative security technology, emphasizing trust, collaboration, and ongoing development within a supportive environment.

Key Responsibilities

Support and help close top-tier opportunities in the East Region by leading technical sales processes and guiding potential customers through product capabilities.
Conduct site surveys and develop concept of operations plans for system deployments.
Demonstrate technical expertise by troubleshooting issues, explaining system capabilities, and addressing integration requirements.
Train customers' security staff on product operation and staffing.
Lead proofs of concept, demos, and pilots across various verticals including sports & entertainment, healthcare, and education.
Coordinate logistics, create timelines, and lead strategic deployments of Evolv Express systems.
Participate in team meetings, support regional sales efforts, and engage with cross-functional teams including customer success managers and product managers.
Travel extensively (over 70%) to customer sites, events, and installations, including some nights and weekends.

Requirements

Willingness to travel extensively, typically 3-5 days per week, including nights and weekends.
Ability to lift and position proprietary equipment safely, and perform physically demanding tasks for extended periods.
Graduate from technical training within 45 days of start date and troubleshoot 75% of technical issues within 3 months.
Strong communication skills to explain complex technical details and system capabilities.
Experience in conducting site surveys, developing operational plans, and leading technical deployments.
Ability to work collaboratively with sales, engineering, and customer teams.
Comfort with working in dynamic environments and supporting multiple projects simultaneously.

Nice to Have

Experience with security systems, technical sales, or related fields.
Knowledge of operational environments such as performing arts centers, casinos, tourist attractions, K-12 schools, healthcare, and sports venues.
Experience with project management and coordinating logistics for deployments.

Qualifications

Relevant technical training or background in security, engineering, or related fields.

Benefits & Perks

Equity as part of total compensation
Medical, dental, and vision insurance
Flexible Spending Accounts (FSA)
401(k) plan with 2% company match
Unlimited vacation policy
Quarterly stipend for perks and benefits
Tuition reimbursement
Subscription to Calm

Working at Evolv Technology

Evolv's team culture is built on trust and collaboration, emphasizing ongoing development through core values of kindness, authenticity, courage, drive, and fun. The company fosters a supportive, honest environment where creativity and continuous improvement are celebrated, and diversity and inclusion are prioritized.

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