Specialist, Sensory & Product Experience Job Details | Nestle Operational Services Worldwide SA

About the Role

Key Responsibilities

• Provide consumer & sensory insights to I&R projects by partnering proactively with Project Managers, defining questions and outcomes, and guiding sensory evaluation and consumer methodologies.
• Participate actively in cross-functional project teams from front-end innovation to launch, ensuring knowledge transfer to industrialization and guiding sensory specifications.
• Build and leverage sensory & consumer preference knowledge to identify growth and cost optimization opportunities.
• Support Product and Process Mastership to understand the effects of recipe and process parameters on sensory attributes and consumer acceptance.
• Define clear, time-bounded research plans, manage studies from planning to analysis, and ensure impactful results for cross-functional teams and business partners.
• Collaborate with Sensory Panel Leaders, Technicians, and external agencies to ensure lean and transparent execution of research studies.
• Ensure continuous improvement of consumer & sensory practices, participate in panel maintenance, training, and coaching Sensory Panel Leaders.
• Advise Quality Management to reduce sensory defects, train factory sensory analysts, and assist with sensory specifications implementation.
• Contribute to internal training and knowledge sharing activities to improve sensory and consumer competencies within Markets and R&D.

Requirements

• Bachelor's degree or equivalent experience in Sensory Science, Consumer Science, Market Research, Food Technology, Food Science, or related fields.
• Minimum of 3 years of experience in sensory analysis, consumer product testing techniques, and their applications.
• Experience leading sensory activities and working with sensory research agencies.
• Experience in market research with exposure to various consumer testing techniques.
• Experience in consumer-packaged goods, with both R&D and business experience considered a plus.
• Proficiency in Microsoft Excel, Word, PowerPoint, Outlook, SAP.
• Strong statistical skills and fluency in statistical software.
• Effective written and oral communication skills with visual storytelling ability.
• Strong organizational skills and ability to work well in a team environment.
• Independently motivated with good interpersonal and teamwork skills, and understanding of business/technical interrelationships.

Nice to Have

• Experience in both R&D and business sides of consumer-packaged goods.

Qualifications

• Bachelor's degree or equivalent in relevant fields.

Benefits & Perks

• Not specified in the description.