Sr Enterprise Account Executive - Manufacturing

ServiceNow

Madison, WI

Full Time

Senior

5 days ago

Job Description

About the Role

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. You will produce new business sales revenue from a SaaS license model through account planning, territory planning, researching prospect customers, using business development strategies, and completing field-based sales activities within a defined set of prospects, territory, or vertical.

Key Responsibilities

Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing, etc.)
Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmap
Identify the right specialist/support resources to bring into a deal, at the right time

Requirements

Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving, including using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the industry
10+ years of sales experience within software or solutions sales organization
Experience establishing trusted relationships with current and prospective clients and other teams
Experience producing new business, negotiating deals, and maintaining healthy C-Level relationships
Experience achieving sales targets
The ability to understand the 'bigger picture' and our plans around IT
Experience promoting a customer success focus in a 'win as a team' environment
Willingness to travel up to 50%
Must live in Wisconsin Metro

Nice to Have

Experience with AI integration in business processes or decision-making
Familiarity with SaaS license models
Experience working with C-suite executives in a technology sales context

Qualifications

Not explicitly specified in the description

Benefits & Perks

Not explicitly specified in the description

Working at ServiceNow

ServiceNow approaches its distributed work environment with flexibility and trust, emphasizing a customer success focus and an inclusive, accessible experience for all candidates.

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