Sr. Manager, Digital Product - Opportunity Generation

About the Role

Key Responsibilities

• Drive Signify's opportunity generation strategy and roadmap, improving member and member engagement experiences to reach more patients across the US, including setting the stage for multi-visit outreach and scheduling.
• Communicate complex concepts, both written and verbally, to influence peers and stakeholders to make decisions or adjust approach when needed.
• Proactively identify user or business needs and recommend innovative solutions, driving tradeoff conversations and negotiating with teams and stakeholders to achieve roadmap objectives.
• Develop a clear vision and short-term and long-term roadmap with value definitions and measurable output; communicate this roadmap with customers and across the organization.
• Observe and interview users across multiple product lines to gather feedback and connect it into defined problem statements.
• Coordinate dependencies, communicate timelines, and manage stakeholder expectations across departments and product lines.
• Understand high-level strategic levers and drivers of the business, develop and measure KPIs for the product to define, track, and communicate value delivery.
• Understand the healthcare industry, key trends, and current news and movement in the market.

Requirements

• Bachelor's degree or higher.
• 7+ years of professional experience including 5 years of product experience.
• A strong track record of delivering products and ensuring customer success.
• Excellent written and verbal communication skills.
• Experience collecting, analyzing, and summarizing data from disparate sources to drive conclusions and recommendations.
• Strong technical acumen and ability to dissect complicated technical problems, simplify experiences, and innovate for customers.
• An entrepreneurial spirit and ability to work independently in a results-oriented environment.
• Innate curiosity and passion to share knowledge and challenge the status quo.
• Focus on the user and ability to express their needs to ensure problem statements are user-centered.
• Passion for transforming the US healthcare system and understanding its complexity.

Nice to Have

• Experience working in healthcare or related industries.
• Knowledge of healthcare industry trends and market movements.
• Experience with product roadmaps and KPI development.

Qualifications

• Educational background with a bachelor's degree or higher.

Benefits & Perks

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs including wellness screenings, tobacco cessation, weight management, confidential counseling, and financial coaching.
• Benefit solutions addressing diverse needs including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access, and more.