Sr. Product Marketing Manager, Digital Experience Monitoring

Zscaler

San Jose, CA

Full Time

Senior

165k-165k

14 days ago

Job Description

About the Role

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location. The company fosters an inclusive and supportive culture, emphasizing collaboration, innovation, and making cybersecurity accessible and effective for its customers worldwide.

Key Responsibilities

Leading product marketing for the DEM product line, with a focus on real-user experience, network path analysis, application responsiveness, and endpoint diagnostics
Developing differentiated positioning and messaging that connects digital performance to business outcomes for network operations, service desk, and security audiences
Translating technical features into compelling customer value, including latency visualization, network analysis, device telemetry, and SaaS performance insights
Defining buyer and user personas with an emphasis on hybrid work, secure access, and digital user experience use cases
Partnering with product, engineering, and sales to drive go-to-market readiness, including launches, competitive strategy, and enablement

Requirements

6+ years of product marketing experience in digital experience monitoring, endpoint visibility, or full-stack observability platforms
Expertise in real user monitoring, synthetic monitoring, network path analysis, application telemetry, and device health insights
Proven experience marketing to or working with IT operations, digital workplace, or network engineering teams in mid-market or enterprise environments
Strong understanding of how digital experience affects workforce productivity, IT service quality, and end-user satisfaction
Ability to translate complex technical information into engaging and clear narratives for diverse audiences

Nice to Have

Strategic thinker with a track record of scaling high-potential products
Collaborative leader with experience influencing cross-functional teams in a matrixed environment

Qualifications

Educational background is not explicitly specified in the description

Benefits & Perks

Parental leave, sick time, tuition reimbursement
Various health plans
Time off plans for vacation and sick time
Retirement options
Education reimbursement
In-office perks, and more!

Working at Zscaler

Zscaler fosters an inclusive and supportive culture that values all backgrounds and perspectives, emphasizing collaboration and belonging. The company is committed to building a team that reflects the communities it serves and the customers it works with, and values innovation, diversity, and making a positive impact in cybersecurity.

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