Sr Program Manager Marketing Operations

About the Role

Key Responsibilities

• Leads the end-to-end project oversight and coordination, including meeting facilitation, plans, reporting, and timelines management across all PMO initiatives.
• Collaborates with key project sponsors, PMO, and executive review boards to develop project goals, set prioritization of deliverables, coordinate business processes, and facilitate decisions for on-time project delivery.
• Gathers and generates requirements such as schedule, stakeholder identification, communication methods, scope, milestones, and prioritization within a cross-functional team to develop project plans for large and complex projects.
• Designs process architecture including swim lane/flow, responsible parties, touchpoints, and requirements for each element in a plan.
• Manages key project metrics and works with the team to ensure project success when metrics deviate from the Plan of Record.
• Oversees risk mitigation across projects, identifies next steps for decisions based on issues, and provides advice to junior team members.
• Communicates with senior stakeholders and internal/external customers about issue resolution, schedules, bug trackers, and project status updates.
• Assists in the development, piloting, and training of new tools/methods used for system-wide implementation.

Requirements

• Bachelor's or Master's degree in Business Administration, Management, Marketing, Computer Science, or related Program Management field.
• PMO, PMP, Agile Methodology, or Six Sigma Project Management Certification.
• 10+ years of project management or related work experience.
• 5+ years of experience working with operating budgets, resources, and project financials.
• 4+ years of experience interacting with executive leadership (Vice President level and above).
• 3+ years of experience with project management tools (e.g., Visio, Smartsheet, Asana, Trello, SharePoint).
• 3+ years of experience working in a large matrixed organization.
• Strong organizational and communication skills.
• Experience managing cross-functional teams and external vendors.
• Proficiency in project management tools such as SharePoint, Smartsheet, and Asana.
• Ability to manage multiple priorities in a fast-paced environment.
• Minimum of a Bachelor's degree in Engineering, Computer Science, or related field with 4+ years of Program Management or related work experience.

Nice to Have

• Advanced degrees (Master's or Doctorate) in a relevant field, which may substitute for work experience.
• Certifications such as PMP, CAMP, Prince2, CSM, PI-ACP, SAFe Agilist, CPD, which may substitute for up to four years of work experience.

Qualifications

• Bachelor's degree in Engineering, Computer Science, or related field.
• 4+ years of Program Management or related work experience.

Benefits & Perks

• Competitive salary range of $154,400.00 - $231,600.00.
• Annual discretionary bonus program.
• Opportunity for annual RSU grants.
• Highly competitive benefits package supporting success at work, home, and play.