Sr. Project Manager Marketing Operations

About the Role

Key Responsibilities

• Provide project management for MBD workstreams related to the design, implementation, and launch of the firm's Next-Gen CRM system, including managing complex requirements and multiple workstreams.
• Facilitate the MBD team's realignment in support of firm strategy by developing detailed plans, outlining steps, timelines, and resources needed, and ensuring smooth, efficient, and well-coordinated processes.
• Ensure transparent communication and collaboration among team leaders, create proper documentation of roles and responsibilities, and support team members with necessary tools and resources.
• Assist in priority MBD AI optimization projects from planning through execution, tracking success, and measuring impact on team performance.
• Use appropriate tools and techniques to monitor key metrics and milestones, and facilitate ongoing operational change and process improvement projects.
• Leverage foundational project management skills such as defining scope and objectives, developing detailed plans, coordinating resources, and setting milestones.
• Maintain and improve the MBD team's knowledge management resources, including shared libraries, to foster consistency, collaboration, and learning.
• Assist with the budgeting process, including strategic planning and managing departmental budget needs throughout the year.
• Support project management related to content development and strategy for firm conferences and events.
• Manage other key projects and resources, including defining system requirements, stakeholder communication, ROI analysis, change management, and project documentation.

Requirements

• Excellent project management skills, ideally in a law firm or professional services environment, with a focus on marketing and business development tools, technologies, and applications.
• Strong organizational and time management skills.
• Strategic thinking, sound professional judgment, and a proactive, collaborative mindset.
• Ability to execute effectively in a fast-paced, deadline-driven environment.
• Excellent problem-solving skills to identify issues, analyze options, and implement solutions.
• Strong writing and communication skills, with the ability to analyze and synthesize data into actionable insights.
• Confidence in managing projects, juggling priorities, and driving cross-functional initiatives to completion.
• Proficiency with Microsoft Word, Excel, PowerPoint, Co-Pilot, AI, and familiarity with CRM systems or pipeline tracking tools.
• Minimum of 8 years of project management experience, ideally in a professional services environment with Marketing and Business Development experience.

Nice to Have

• Experience with legal or professional services firms is preferred.
• Experience with change management and process optimization projects.

Qualifications

• Bachelor's Degree in Marketing, Communications, Business, or related field.
• Master's Degree is preferred.

Benefits & Perks

• Comprehensive package including medical, dental, and vision insurance.
• 401(k) retirement plan.
• Hybrid work schedule with remote and in-office work options.
• Expected salary range of $133,625 - $202,352 depending on location and experience.