Sr Sales Manager, Informatics

Waters

Milford, MA

Full Time

Senior

18 days ago

Job Description

About the Role

Waters is looking for an Informatics Sales Manager who has been a proven leader to lead our North American Informatics sales team. This is a great opportunity to lead a team of outstanding sales and support people, while also getting to work for a company that is passionate about delivering benefit to our customers, employees, community, and shareholders. The role involves motivating and developing a field sales and support organization, proactively identifying and resolving problems, controlling costs, and maximizing sales team efficiency.

Key Responsibilities

Direct sales and support responsibility for Enterprise Informatics revenue including achieving financial objectives for orders, sales, margin, and spending budgets.
Collaborate with field and worldwide marketing groups to build a dynamic and aggressive business plan to improve market share, drive next-generation informatics products, and achieve budget in all geographic, product, and market segments.
Establish, reinforce, and build upon strategic customer relationships and Center of Innovations.
Establish strategic relationships with the executive levels of major accounts and ensure their direct reports maintain these relationships.
Ensure a truly great customer experience by focusing on customer engagement and success.
Develop direct reports to improve sales performance and enable career growth.
Manage the Field Sales Team and oversee key customer activities.
Attain the Annual Operating Plan, including forecasting and Salesforce compliance.

Requirements

Bachelor's Degree, Master's, or PhD in scientific areas such as chemistry, biology, or biochemistry preferred.
At least 5 years of direct sales experience with a confirmed success record.
Previous experience selling CDS, ELN, SDMS, and SaaS solutions in a GxP environment preferred.
Previous sales management experience preferred.
Experience with Waters Informatics Products, specifically Empower Software, is a plus.
Success in a sophisticated selling environment, having sold enterprise software or high-tech instrumentation.
Knowledge in IT (networking, Windows domain, client/server, database, cloud computing).
Strong understanding of the pharmaceutical and regulated market space.
Experience with CRM or other sales and customer platforms.
Knowledge of various sales tactics, broad business, and financial acumen.

Nice to Have

Experience with Waters Informatics Products, specifically Empower Software.
Previous experience selling CDS, ELN, SDMS, and SaaS solutions in a GxP environment.

Qualifications

Educational background in scientific fields such as chemistry, biology, or biochemistry.

Working at Waters

Waters Corporation is committed to diversity and inclusion, actively implementing programs to drive inclusive behavior and increase diversity across the organization. The company values continuous learning, innovation, and transforming the world of human health and well-being. Waters strives to be better, learn and improve every day, and is dedicated to equal employment opportunity and affirmative action.

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