Strategic Accounts Manager - Allergan Aesthetics

About the Role

Key Responsibilities

• Achieve corporate sales goals within assigned targeted customers.
• Forecast sales and other success factors as established by senior leadership.
• Negotiate, execute and manage resource deployment, cost to serve, and other KPIs as defined by senior leadership.
• Understand, negotiate, and manage the contractual agreements with customers, in collaboration with the cross-functional team including Legal, Compliance, Finance, Field Sales etc.
• Identify trends within local ship tos and communicate those trends to Strategic Accounts (same store growth/decline, promotion execution, etc).
• Partner with the local sales teams to maximize sales efforts within accounts.
• Identify and onboard emerging national accounts, vet new business opportunities and models, and understand onboarding processes.
• Streamline communication to be a one point of contact for communication and support.
• Simplify the Allergan relationship to make it easier to do business with Allergan Aesthetics and enable a faster ramp up time.
• Develop and execute customer business plans for targeted customers through needs assessment, and the development and implementation of strategies that achieve customer and Allergan goals.
• Develop and execute national and/or regional strategies to accelerate growth, broaden portfolio adoption and deepen customer loyalty through strategic resource deployment.
• Proactively deploy tactics that support customer strategies using specific tasks or goals which are measurable, achievable, relevant and time bound (SMART).
• Engage with individual selling teams to ensure local engagement, brand strategy, and execution of executive initiatives are deployed at the local level.
• Communicate clearly with all internal stakeholders to clarify account objectives and ensure accountability for executing the account plan, deploying appropriate resources and tactics, tracking progress, overcoming obstacles, and celebrating success.
• Understand internal processes and procedures to leverage relevant resources for the successful delivery of customer plan objectives that meet both Allergan and customer standards as well as complies with applicable laws, regulations, and Allergan Aesthetics/AbbVie policies.

Requirements

• Bachelor's degree in related field, MBA preferred.
• Minimum 10 years in healthcare/medical aesthetic experience.
• Experience leading, coaching, and mentoring field colleagues without authority or direct reporting.
• Proven history of identifying opportunities and goals with target customers, creating customer specific business plans, designing mutually agreed to Key Strategic Initiatives, deploying resources and tactics to achieve KPIs, and achieving measurable success.
• Knowledge and experience of legal and regulatory requirements related to pharma/Biotech industry.
• Market planning/strategy development experience.
• Strong organizational leadership skills including planning and organization across divisions both internally and externally.
• Demonstrated leadership qualities.
• Business acumen.
• Strong interpersonal and relationship building skills.
• Strong problem solving skills.
• Ability to monitor field activity to ensure balanced workloads, control over resources, budgets and expenses.
• Excellent written and verbal communication skills.
• Excellent presentation skills.
• Financial/budgetary experience.
• Ability to effectively coach and develop others using strong analytical, decision making and results orientation skills.
• Strong business planning skills and the ability to execute plans through a vast network of field colleagues.
• Travel requirement: Ability to travel minimum 50%.

Nice to Have

• MBA or advanced degree in related field.

Qualifications

• Bachelor's degree in related field.
• Minimum 10 years in healthcare/medical aesthetic experience.

Benefits & Perks

• Comprehensive package of benefits including paid time off (vacation, holidays, sick).
• Medical/dental/vision insurance.
• 401(k) retirement plan.
• Participation in short-term and long-term incentive programs.