SVP, Xfinity Consumer Product Marketing

About the Role

Key Responsibilities

• Define and execute a multi-year product strategy aligned with Comcast's vision and growth objectives.
• Oversee the full product portfolio to ensure offerings meet market demands, drive customer satisfaction, and deliver financial performance.
• Translate consumer insights, behavioral data, and satisfaction metrics into actionable strategies and investment priorities.
• Balance innovation with lifecycle management of existing products, ensuring continuous improvement and monetization.
• Drive the development and successful launch of new products that meet quality standards, regulatory requirements, and market needs.
• Promote and evolve converged offerings that unify broadband, mobile, and video services to simplify the customer experience.
• Own product P&L by line of business, ensuring profitability, efficiency, and strategic alignment.
• Coordinate go-to-market efforts, ensuring product readiness, resource alignment, and effective communication of value propositions.
• Lead cross-functional teams including engineering, marketing, sales, and customer service to ensure seamless execution of product strategies.
• Own the full customer journey from ideation to post-launch support, ensuring consistency and excellence at every touchpoint.
• Establish and monitor KPIs to track product success, customer satisfaction, and financial outcomes.
• Ensure all products comply with national and international regulations, including data protection laws and industry standards.

Requirements

• 15+ years of experience in strategic product development, consumer services, or technology, with at least 5 years in a senior executive role.
• Proven success in developing and executing large-scale, consumer-focused product strategies within telecommunications, media, technology, or adjacent industries.
• Deep knowledge of broadband, mobile, video, and smart home markets, with the ability to anticipate trends and shifts in customer expectations.
• Strong financial and analytical acumen; demonstrated ability to build compelling business cases and translate strategy into measurable outcomes.
• Exceptional leadership, collaboration, and influencing skills across cross-functional teams and executive stakeholders.
• Excellent communication and storytelling capabilities; experience presenting to C-suite and board-level audiences.
• Bachelor's degree required; MBA or equivalent advanced degree strongly preferred.

Nice to Have

• Experience with converged product offerings and integrated billing, support, and service delivery.
• Knowledge of data protection laws and industry-specific standards.

Qualifications

• Bachelor's Degree (preferred), or extensive related professional experience with coursework.
• 15+ years of relevant work experience.

Benefits & Perks

• Most sales positions are eligible for a Commission under the applicable plan, while most non-sales positions are eligible for a Bonus.
• Comcast provides best-in-class Benefits to eligible employees, supporting physical, financial, and emotional well-being.
• Personalized options, expert guidance, and always-on tools to support employees through milestones and daily life.