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Technical Product Manager

ISITE Design

Frisco, TX
Full Time
Mid Level
92k-145k
5 days ago

Job Description

About the Role

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The company is a global technology and services leader that powers the world's best brands through data, insights, industry expertise, and advanced technology solutions. The Concentrix Technical Products and Services team drives transformation, data, and technology services by integrating digital engineering, creativity, and understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. The organization delivers strategic consulting, design, advisory services, market research, and contact center analytics to improve outcomes and value for clients. Concentrix is recognized for its workplace culture with awards such as "World's Best Workplaces" and "Best Companies for Career Growth." The company promotes an inclusive environment and provides customer experience solutions involving sensitive data, with a focus on innovation and transformation.

Key Responsibilities

  • Review and assess requirements, identifying any gaps or areas for further clarification.
  • Determine which elements can be developed into standalone capabilities.
  • Drive design processes and collaborate with business counterparts and key IT domains.
  • Establish clear acceptance criteria and take charge of delivery.
  • Engage with diverse audiences to understand dynamics and build strategic relationships.
  • Navigate the logistics and processes to prioritize and successfully advance critical work.
  • Provide confident and strategic advice, learning to distinguish between high and low priority tasks.

Requirements

  • Experience with Telecom, Emerging Tech, or Platform products.
  • Strong understanding of product management and technical acumen.
  • Proven ability to evaluate, prioritize, and transform ideas into actionable initiatives.
  • Experience working collaboratively with cross-functional teams and stakeholders.
  • Exceptional communication skills, able to clearly articulate ideas and engage various audiences.
  • Demonstrated capability to navigate complex processes and organizational layers.
  • Proficiency in identifying requirements and driving design and delivery processes.
  • Ability to build and maintain relationships with business and technical leaders.

Qualifications

  • Required experience with Telecom, Emerging Tech, or Platform.

Benefits & Perks

  • Medical, dental, and vision insurance.
  • Comprehensive employee assistance program.
  • 401(k) retirement plan.
  • Paid time off and holidays.

Working at ISITE Design

Concentrix fosters a culture of innovation, inclusivity, and recognition, with awards such as "World's Best Workplaces" and "Best Companies for Career Growth." The company emphasizes transformation, data-driven insights, and human-centered design to modernize and simplify customer experiences, promoting a collaborative and growth-oriented environment.

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Job Details

Posted AtAug 2, 2025
Job CategoryProduct Management
Salary92k-145k
Job TypeFull Time
Work ModeRemote
ExperienceMid Level

Job Skills

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About ISITE Design

Website

catalyst.concentrix.com

Company Size

5001-10000 employees

Location

Frisco, TX

Industry

Telephone Call Centers

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