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Technical Product Manager

ISITE Design

Frisco, TX
Full Time
Mid Level
91k-137k
17 days ago

Job Description

About the Role

The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. We are recognized with awards such as 'World's Best Workplaces,' 'Best Companies for Career Growth,' and 'Best Company Culture.' Join us and be part of this journey towards greater opportunities and brighter futures.

Key Responsibilities

  • Review and assess requirements, identifying any gaps or areas for further clarification.
  • Determine which elements can be developed into standalone capabilities.
  • Drive design processes and collaborate with business counterparts and key IT domains.
  • Establish clear acceptance criteria and take charge of delivery.
  • Engage with diverse audiences to understand dynamics and build strategic relationships.
  • Navigate the logistics and processes to prioritize and successfully advance critical work.
  • Provide confident and strategic advice, learning to distinguish between high and low priority tasks.

Requirements

  • Strong understanding of product management and technical acumen.
  • Proven ability to evaluate, prioritize, and transform ideas into actionable initiatives.
  • Experience working collaboratively with cross-functional teams and stakeholders.
  • Exceptional communication skills, able to clearly articulate ideas and engage various audiences.
  • Demonstrated capability to navigate complex processes and organizational layers.
  • Proficiency in identifying requirements and driving design and delivery processes.
  • Ability to build and maintain relationships with business and technical leaders.

Qualifications

  • N/A (not explicitly specified, but implied: experience in product management and technical roles)

Benefits & Perks

  • Medical, dental, and vision insurance
  • Comprehensive employee assistance program
  • 401(k) retirement plan
  • Paid time off and holidays

Working at ISITE Design

We are solution-focused, tech-powered, intelligence-fueled, and committed to creating an exceptional work environment recognized with awards such as 'World's Best Workplaces,' 'Best Companies for Career Growth,' and 'Best Company Culture.'

Apply Now

Job Details

Posted AtJun 5, 2025
Job CategoryProduct Management
Salary91k-137k
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

About ISITE Design

Website

catalyst.concentrix.com

Company Size

5001-10000 employees

Location

Frisco, TX

Industry

Telephone Call Centers

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