Technical Program Manager

About the Role

Key Responsibilities

• Lead strategic initiatives by supporting cross-functional project execution across Product, Engineering, Design, Marketing, and Sales teams.
• Serve as an SME and escalation point for customers, internal stakeholders, and product teams.
• Conduct market research, competitor analysis, and customer feedback reviews to identify new product opportunities.
• Help prioritize and manage the product backlog, using data to make high-impact decisions that align with business goals.
• Contribute to writing and maintaining detailed product requirements, user stories, and documentation for globally distributed development teams (U.S. and India).
• Ensure alignment across departments to support enterprise customer needs and long-term product strategy.
• Monitor product performance and user behavior to identify improvement opportunities and drive enhancements.
• Stay current on industry trends, emerging technologies, and best practices to maintain product competitiveness.

Requirements

• Bachelor's degree in Computer Science, Engineering, Business, Law, or a related field.
• 5+ years of experience in product management or related roles within the software industry.
• Strong understanding of software development methodologies, particularly Agile/Scrum.
• Exceptional written and verbal communication skills; ability to simplify complex ideas for a variety of audiences.
• Experience working with enterprise customers and navigating complex software purchasing processes.
• Demonstrated success in managing and launching software products at scale.
• Strong analytical skills and a data-driven approach to decision-making.
• Experience collaborating with cross-functional, geographically distributed teams.

Nice to Have

• 2+ years of hands-on experience as a software engineer or in a technical role.
• MBA or other advanced degree.
• Experience working with Data Science teams or building products that leverage large-scale data sets.

Benefits & Perks

• Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.
• Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.
• HSA/FSA options and employer-paid disability benefits provided for eligible employees.
• Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.
• Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, mental health resources, wellness challenges, and employee assistance programs.
• Family-centric leave policies supporting new parents during significant life events.
• Entrata Cares programs offering opportunities for volunteerism, charity events, and giving back to our community.
• Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.
• Bi-annual swag drops for employees.