Technology Project & Program Manager - Product Owner

About the Role

Key Responsibilities

• Help ensure nurses, nurse educators, and hospital administrators benefit from our Nursing digital products, including point-of-care and point-of-learning solutions.
• Execute the roadmap priorities for digital offerings in Nursing, such as Nursing Center and CE Connection.
• Develop in-depth understanding of user needs and workflows to ensure products meet customer requirements and drive professional development and patient care.
• Manage product development for assigned products and platforms, maintaining relationships between products and WK Technology.
• Translate high-level user stories into specific technical development requests with clear success metrics.
• Prioritize and maintain product backlogs, ensuring alignment with strategic goals.
• Own the product development lifecycle, planning and executing sprints and releases in collaboration with Agile/Scrum teams.
• Maintain product health and performance, ensuring compliance with security, privacy, accessibility standards, and system integrations.
• Collaborate with other Product Owners and Technology colleagues to identify efficiencies and ensure consistency across interfaces.
• Act as a subject matter expert, providing updates and support to Product Management, Technology, Content, Marketing, Sales, and Customer Support teams.

Requirements

• College degree (BA/BS) or equivalent experience.
• 1 year of experience in digital product development, especially with Agile/Scrum teams, or relevant experience in the nursing practice market.
• Strong knowledge of the product development process from concept to post-launch.
• Experience leading product development and translating user needs into practical plans.
• Understanding of technology opportunities, constraints, and associated risks.
• Ability to prioritize effectively and think structurally.
• Strong oral and written communication skills.
• Strong project management skills, including scheduling and budgeting oversight.
• General knowledge of the healthcare/nursing market.
• Familiarity with customer research methods and data analytics.
• Certification as a Scrum Master or Product Owner (e.g., Scrum Alliance).
• Experience with backlog tools (e.g., Jira, Trello) and team communication platforms (e.g., Slack, MS Teams).
• Ability to travel up to 15%, if not located in Philadelphia or Baltimore.

Nice to Have

• Experience with simulation or virtual reality products.
• Experience in creating customer-facing communication plans and product demos.
• Experience troubleshooting customer escalations in collaboration with Support teams.

Benefits & Perks

• Medical, Dental, & Vision Plans
• 401(k)
• FSA/HSA
• Commuter Benefits
• Tuition Assistance Plan
• Vacation and Sick Time
• Paid Parental Leave
• Additional benefits details available at https://www.mywolterskluwerbenefits.com/index.html