Territory Account Manager- Medical Device

About the Role

Key Responsibilities

• Gain market knowledge and maintain awareness of procedures, new technologies, and techniques to develop sales approach.
• Maintain awareness, compile, and communicate competitive information on equipment and devices preferred by the marketplace.
• Develop professional relationships within the healthcare community in assigned territory with physicians, hospital management, procurement and clinical personnel.
• Evaluate customer's needs and emphasize salable product features, using technical knowledge of capabilities and limitations of current product offering.
• Proactively identify new business opportunities, maintaining a three (3) year funnel visible in Salesforce.com, or the applicable technology.
• Document precisely what future sales orders will occur.
• Negotiate terms of sale including pricing, warranty and special features with administrative and multi-specialty clinical personnel.
• Educate and train customers on Mizuho OSI products.
• Provide pre and post-sale product demonstrations, customer product in-services and clinical support.
• Attend surgical cases to support staff in the use of Mizuho OSI products and equipment as necessary.
• Adhere to hospital protocols and procedures.
• Advise customers of equipment for a given need based on technical knowledge of the market procedures and products.
• Utilize the “Trust Triangle” and sales tools throughout the sales process.
• Maintain sales activity reports and update CRM system daily.
• Represent Mizuho OSI products at tradeshows and courses when requested.
• Develop and maintain good relationships with partner roles within the Company.
• Provide Sales coverage for vacant territories when requested.
• Provide training and pass along skills to other Account Managers and department members.
• Uncrate and set up capital equipment at customer facilities.
• Maintain company issued cell phone and portable computer for business use.
• Participate in the company provided vehicle program.
• Complete and submit expense reports timely.
• Analyze problems and formulate plans to overcome challenges, ensuring high-quality work and decision-making.
• Support and follow Mizuho OSI's business objectives, vision, mission, and values.
• Follow internal Quality System policies and external regulations.
• Senior Account Manager additional responsibilities include coaching new hires, facilitating training, participating in interview processes, acting as Interim Region Manager, and other leadership tasks.

Requirements

• Bachelor's Degree in business administration or related field.
• Three to five years of selling experience in the medical marketplace, device/capital equipment preferred.
• Excellent customer focus with a high sense of urgency.
• Strong interpersonal and communication skills, including effective verbal and written English communication.
• Neat and professional appearance with outgoing personality.
• Excellent computer skills including Windows, Microsoft Outlook, Word, Excel, PowerPoint, and familiarity with Salesforce.com or similar CRM.
• Ability to function calmly in a fast-paced environment managing multiple priorities.
• Critical thinking and negotiation skills.
• Ability to prepare business letters, memorandums, and reports.
• Strong presentation, project, and organizational skills.
• Ability to make formal and informal product presentations to individuals and groups including physicians and hospital staff.
• Basic arithmetic, report creation, and analytical skills.
• Ability to respond sensitively to others and maintain rapport across organizational levels.
• Effective time management and goal-setting skills.
• Ability to operate in an operating room environment and attend surgical procedures.
• Must live within 20 miles of the assigned territory.
• Valid driver's license and ability to qualify for company auto insurance.
• Willingness to travel extensively (50-75%) within the U.S. and Canada, and cover travel expenses.

Nice to Have

• Working knowledge of Salesforce.com or similar CRM.
• Additional languages besides English.
• Knowledge of the Trust Triangle sales process.
• Mechanical aptitude and ability to learn anatomy, physiology, and medical terminology.

Qualifications

• Bachelor's Degree in business administration or related field.
• Three to five years of medical sales experience, preferably in device/capital equipment.

Benefits & Perks

• Full-time position with salary range of $75,000 - $150,000 per year.
• Work schedule of 8-hour shifts, Monday to Friday.
• On the road work location with travel opportunities.