Testing & Optimization Program Manager

Thermo Fisher Scientific

Allentown, PA

Full Time

Mid Level

6 days ago

Job Description

About the Role

This role will help lead the Testing & Optimization program across Thermo Fisher Scientific's global websites, reporting into the Digital Product Management Organization. The program focuses on multivariate and A/B testing, conversion rate, and performance optimization. The analyst will collaborate with product development, analytics, marketing, product management, user experience design, and business partners to handle the testing lifecycle from intake to deployment and analysis. They will be the main point of contact for requests involving Adobe Target and will aim to improve digital experiences, growth, and productivity optimization.

Key Responsibilities

Owning and running A/B Testing (split or multi-variate) and optimization test (CRO) requests through the full testing cycle
Gathering testing requirements from collaborators and communicating timelines, expectations, and the testing process to business units and partners
Analyzing testing results based on statistical methods to provide statistically significant, sound recommendations for deployment into production
Defining new opportunities to test and guiding the testing roadmap and backlog
Leading testing efforts across global sites and serving as the subject matter authority on Adobe Target requests
Documenting results, trends over time, and impact of tests, and curating a repository of insights
Advocating for data-driven decision making and customer-centricity across digital product experiences

Requirements

3+ years of related work experience
Proven proficiency using Adobe Target & Analytics
Experience running and analyzing successful A/B tests for digital organizations
Knowledge of statistical methods including hypothesis testing, sampling, variance, confidence intervals, regression, and margin of errors
Comfort working with diverse audiences and clear, confident communication skills
Quantitative problem-solving skills and a data-driven mentality with a customer-first approach
Experience working on websites, in eCommerce, and/or with mobile interfaces and digital products
Proficiency with MS Office, specifically Excel
Ability to manage multiple projects, prioritize, and deliver on time and within budget
Ability to clearly present results to different partner audiences