UI/UX Designer

About the Role

Key Responsibilities

• Be a change agent evangelizing and bringing awareness to human-centered methodologies and practices across the company, supporting cross-functional product teams at different stages of understanding.
• Solve complex design problems and drive multiple efforts simultaneously.
• Approach each project with consideration for the larger platform experience and business model.
• Deeply understand how products connect beyond your own product area and be mindful of touchpoints in the overall user journey across the platform.
• In collaboration with the UX Research team, dive into existing user research, metrics and balance with intuition and sensibility and translate user needs into tangible experiences for our solutions.
• Design and build user flows, wireframes, concepts, and interactive prototypes that will be used as the stimuli for research events and will help define development requirements and inform technology decisions.
• Confidently present designs to peers, stakeholders and leadership, and articulate rationales behind design decisions.
• Build presentations and lead discussions about experience-related aspects of the solution with different stakeholders throughout the organization, focused on feedback and action towards next steps.
• Design consistent approaches to patterns founded in research and best practice established from both inside and outside of the organization.
• Embrace and evangelize pattern-based system design - UX standards, best practices, styles, patterns and guidelines - as well as contribute to our design system by introducing high-quality, accessible and usable patterns and their appropriate usage.

Requirements

• Portfolio that demonstrates your design work in web and mobile solutions, showing your process and cross-functional collaboration within the Product Development Lifecycle.
• Bachelor's degree in HCI, Visual Communication, Digital Design, Product Design, Human Centered Design, or related field; MFA or advanced degree is a plus.
• 5+ years work experience in product development, user experience design, product design, creative, or marketing industries.
• Knowledge in software usability principles and current trends and advances in interface design.
• Demonstrated success leading design efforts across multiple products to achieve a central solution.
• Extensive experience creating low and high fidelity sketches and design documentation.
• Strong communication, presentation and analytical skills.
• Advanced knowledge of UX wireframe, visual design, and prototyping software (e.g., Figma, Lucid, Miro, Adobe Creative Suite).
• In-depth understanding of HTML, CSS and JavaScript.
• Deep understanding of responsive design approaches.
• High-level understanding of accessibility guidelines and designing for optimal accessibility.
• Demonstrated experience working in an Agile environment.

Nice to Have

• MFA or advanced degree in related field.

Benefits & Perks

• Range of supplemental benefits including medical, dental, vision, life, disability, and other insurance plans.
• Employee stock purchase program (ESPP) and 401K with company match after 12 months.
• Health Savings Account (HSA) on the HDHP plan.
• SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
• Corporate discount savings program and other discounts.
• On-demand training programs, certification prep, and access to technical and leadership courses/books/seminars after 6+ months of tenure.
• Certification discounts and memberships to associations like CompTIA and IIBA.
• Dedicated customer service team and certified Career Coach.