(USA) Manager, Creative

About the Role

Key Responsibilities

• Clearly & confidently editing creative from all Walmart Creative Studio outputs, plus internal & external creative partners to ensure correct grammar & punctuation, as well as brand style & voice consistency.
• Providing clear, concise feedback on creative deliverables from agency partners, offering guidance for how to resolve grammar or style issues.
• Ensuring that messaging direction & business priorities are translated into compelling, customer-centric copy for a range of assets, including paid & owned social channels, site assets, emails, digital ads, store signage, printed mailers, & more.
• Independently managing multiple copy projects on different timelines with varying levels of complexity, stakeholders & importance to the business.
• Owning & updating our brand's style guides.
• Being the arbiter of grammar, punctuation, & style, documenting the results in our style guide.
• Clearly communicating grammar, punctuation & style rules to our internal & external partners, providing training for new hires & agency partners.
• Crafting copy that gets to the heart of who our customers are, as needed.
• Collaborating with & mentoring copywriters, helping them improve skills & performance.
• Maintaining a positive, can-do attitude in all facets of work. Seeking answers to ambiguous asks, finding comfort working autonomously/proactively, & quickly pivoting direction based on changing business needs.

Requirements

• BA in Journalism, Creative Writing, Advertising, or related field & 5+ years copywriting experience OR 8+ years copy editing experience.
• 3+ years of experience editing/copywriting in a retail or ecommerce environment.
• Excellent proofreading skills & over-the-top attention to detail.
• Ability to work autonomously & self-manage, as well as collaborate closely.
• Willingness to roll up your sleeves & do what it takes to get the job done.
• Strong organizational skills, a strong sense of ownership & accountability, & the ability to own projects, communicate effectively, & be a self-starter.
• Proactive, comfortable with ambiguity, & flexible in the face of shifting business needs due to the rapidly changing nature of marketing, retail, & ecommerce.
• High emotional intelligence, excellent relationship-building skills, able to manage expectations well across a wide variety of partners & expertise areas.

Nice to Have

• Content Management Systems.
• Managing interactive projects in an online creative or related digital field.
• Working for or with creative agencies.
• Working with Design Software (For example, Adobe Creative Suite), including proficiency in advanced functions (For example, multi-layer masking and compositing).

Qualifications

• Bachelor's degree in Design, Marketing, Creative Writing, Advertising, Fine Arts, or related field.
• 1 year's experience in interactive design, editorial content management, or related field OR 3 years' experience in interactive design, editorial content management, or related field.

Benefits & Perks

• Competitive pay as well as performance-based bonus awards and other great benefits.
• Health benefits include medical, vision and dental coverage.
• Financial benefits include 401(k), stock purchase and company-paid life insurance.
• Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
• Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
• Live Better U education benefit program with fully paid tuition, books, and fees.