User Experience Designer

Fidelity Investments

Boston, MA

Full Time

Senior

113k-158k

about 2 months ago

Job Description

About the Role

Fidelity Investments is looking for a Senior User Experience Designer who is passionate about their craft and making investing approachable for all audiences. The role involves redefining the financial services industry by changing the way work is done and prioritizing the customer. It is a fast-paced, data-focused, collaborative, and iterative environment that deeply values design. The designer will support Fidelity's User Experience Design team, delivering simple and accessible digital experiences to customers, with a flexible work approach post-pandemic.

Key Responsibilities

Lead the design strategy and execution on the product team, with some guidance and coaching.
Help define the design work and deliver business outcomes on the product team.
Consult with the product owner to help inform product strategy.
Contribute to the culture of the UXD group.

Requirements

4-6+ years of UX or related experience.
A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors is preferred.
Experience working on agile teams delivering value in digital products.
Experience running and/or using research to support evidence-focused design decisions.
A digital portfolio we can review online is required.
An array of design skills, including visual, conversational, information architecture, prototyping, strategic design methods (such as design thinking), user research, or writing.
Ability to design across all channels including web, native, and automated.
Effective communication skills as a writer, presenter, and facilitator.
A foundation of development knowledge, both web and mobile.
Familiarity with design systems, understanding reuse and scale, and contributing to their improvement.
Partnering with user research to understand customer problems.
Distilling qualitative and quantitative feedback to promote data-driven design decisions.
An unwavering curiosity to ask why.

Nice to Have

Experience working on agile teams delivering value in digital products.
Experience running and/or using research to support evidence-focused design decisions.
Familiarity with the value of design systems and understanding when to contribute to improve them.

Qualifications

A degree in a related field such as interactive design, architecture, industrial design, graphic design, or human factors.

Benefits & Perks

Flexible work environment with a dynamic working approach post-pandemic.
Opportunities for face-to-face learning, training, and social experiences.
Support for a balance of working from home and in the office.

Working at Fidelity Investments

The organization values design deeply, promotes a collaborative and iterative work environment, and emphasizes customer-first solutions. It supports growth, learning, and building a strong team culture through face-to-face interactions and social experiences.

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