UX Product Designer

Project Management Institute

Newtown Square, PA

Full Time

Mid Level

7 days ago

Job Description

About the Role

PMI is looking for a UX Product Designer who will be supporting the Web and eCommerce team and collaborating with cross-functional teams including Marketing broadly, IT, and Content Strategy to enhance the PMI.org user experience and position the website as a premier destination for project professionals worldwide. The role involves assisting in the development and implementation of web content and user engagement strategies that support PMI's organizational goals, optimizing web pages for user experience and search, supporting new feature rollouts, and ensuring the website serves as a dynamic, accessible, and informative platform for global audiences.

Key Responsibilities

Review quant and qual data to analyze user behavior down the funnel to spot opportunities to drive sales conversion, eliminate friction from pain points, amplify bright spots to delight users, scale successful interactions, and monitor engagement and conversion analytics.
Plan and execute foundational research including qualitative interviews, competitive analysis, surveys, and desk research to inform content and UX ideation.
Design prototypes to rally internal stakeholders, validate with users, or demo with developers.
Conduct in-market A/B and multivariate testing for further optimization.
Partner with content strategists and product marketers to design new and reimagine existing digital experiences for various business functions such as marketing, eCommerce, content delivery, retention, and re-engagement.
Design new, flexible components for the PMI digital design system to ensure visual cohesiveness and a consistent experience across all PMI digital properties.
Present design concepts and solutions to stakeholders and incorporate feedback into design iterations.
Collaborate with email, social, and paid media specialists to optimize the user journey across channels.
Support technical development and content authoring processes.
Stay current with industry trends, tools, and technologies in UX design.
Participate in workshops, training sessions, and other professional development opportunities.

Requirements

Bachelor's degree in design, Human-Computer Interaction (HCI), or a related field, or equivalent work experience.
Strong product design portfolio demonstrating strategic approach and innovative design.
Expertise with design and prototyping tools (Figma preferred).
Experience with user research methods, including interviews, surveys, and usability testing.
Experience with site analytics tools such as Adobe Analytics, Qualtrics, and LogRocket.
Proficiency in search engine optimization (SEO) and SEO tools.
Excellent communication skills and ability to articulate design decisions.
Familiarity with accessibility standards and practices.
Understanding of responsive design principles and mobile-first design.
Understanding of front-end technologies (HTML, CSS, JavaScript).
Knowledge of headless CMS and structured content implementations.
Prior experience with Sitecore.

Nice to Have

Experience with front-end technologies (HTML, CSS, JavaScript).
Knowledge of headless CMS and structured content implementations.
Prior experience with Sitecore.

Qualifications

Bachelor's degree in design, Human-Computer Interaction (HCI), or a related field, or equivalent work experience.

Benefits & Perks

An excellent total package, with compensation and benefits based upon your geographic location.
Skill development opportunities to help you grow now and into the future.
Access to a global network to enrich your professional experience.
Flexible options to help balance work time and personal time.
Award and bonus opportunities.

Working at Project Management Institute

PMI values and nurtures an environment of inclusivity and diversity, emphasizing communication and collaboration. The organization prioritizes health, safety, and well-being, fostering a culture that supports professional growth and work-life balance.

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