Visa Direct Product & Client Solutions Manager

About the Role

Key Responsibilities

• Discovering and implementing complex solutions tailored for customers.
• Addressing technical and product requirements for the Visa Direct product suite.
• Collaborating closely with Sales, Product, Business Development, Technical, and Support teams.
• Defining and architecting bespoke solutions for clients.
• Executing and managing changes to the mapped-out solutions.
• Contributing to ongoing product improvements and training the Solutions Team.
• Planning, coordinating, and driving the requirements for Visa Direct product features.
• Leading strategic solutioning initiatives with clients.
• Developing and delivering customized ecosystem and product solutions for strategic clients.
• Interacting with and influencing stakeholders across multiple organizations.
• Being a customer champion, ensuring their views are represented and driving user satisfaction.

Requirements

• 5 or more years of relevant work experience with a Bachelor's Degree or at least 2 years with an Advanced degree (e.g., Masters, MBA, JD, MD) or 0 years with a PhD.
• 3+ years of industry experience in product management, product development, and payments processing.
• Hands-on Software development/Software architecture experience.
• Strong technical knowledge of Restful APIs and/or ISO 8583, ISO 20022.
• Demonstrated ability to understand and deep dive into technical details.

Nice to Have

• 6 or more years of work experience with a Bachelor's Degree or 4 or more years with an Advanced Degree.
• Knowledge of Domestic and Cross-border payments.
• Experience with/Knowledge of CurrencyCloud.
• Knowledge of Foreign Exchange, SWIFT Payments and formats (MT and ISO).
• Knowledge/experience of SWIFT products: SAA, IPLA, SWIFT Web Platform (SWP).
• Experience integrating with global clearing systems for real-time and cross-border payment systems.
• Deep expertise in E2E payment flow in banks.
• Deep expertise in the design and implementation of payments products and services for Banks, Fintechs, Remitters, P2P Players.
• Experience with the SDLC and leading initiatives.
• Well versed with money-movement, especially debit, credit, cross-border money movement, open banking, and digital products.
• Proficiency in cross-border payment regulations.
• Good knowledge of RTP, ACH processing, bulk payments, and card schemes.
• Experience with direct client interaction for product and technical solutions.
• Ability to structure, manage, and coordinate complex cross-enterprise projects.
• Demonstrated ability to collaborate and influence within a matrix organization.
• Fluency in PowerPoint, Excel, and JIRA.
• Team-oriented, collaborative, flexible, with excellent presentation skills.

Qualifications

• Bachelor's Degree or higher, with relevant experience as specified.
• Experience in product management, payments processing, and technical solution engagement.

Benefits & Perks

• Salary range of $124,700 to $180,650 USD per year, potentially including sales incentives.
• Eligibility for bonus and equity.
• Comprehensive benefits package including Medical, Dental, Vision, 401(k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.