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VP Technology - Marketing Platforms

American Express

Phoenix, AZ
Full Time
Executive
210k-300k
3 days ago

Job Description

About the Role

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

Key Responsibilities

  • Define and execute a strategic roadmap for the Marketing Audience & Journey organization, aligning with overall business objectives and leading the transition to next-generation MarTech implementation
  • Lead, mentor, and grow high-performing engineering, solutions, and re-platforming teams. Foster a culture of innovation, collaboration, engineering excellence, and continuous learning
  • Drive the architecture, design, and implementation of scalable, reliable, and optimized marketing engineering capabilities and practices on Adobe and Google Cloud Platform
  • Champion best practices in software engineering, data engineering, and operations within the big data ecosystem
  • Implement a comprehensive experience-based marketing ecosystem along with observability strategies and tools to ensure agility, data quality, reliability, and performance across the platform
  • Oversee the development and deployment of advanced data engineering and transformation capabilities, enabling sophisticated data analysis, business intelligence, and machine learning use cases
  • Partner with stakeholders to define and deliver enterprise-wide impactful data solutions
  • Work closely with product management, federated data teams, data science, analytics teams, and other business units to understand marketing needs and deliver solutions that drive business value
  • Evaluate and introduce new tools and technologies to enhance platform capabilities and drive innovation
  • Lead business and technology conversations with SVP and/or EVP level business leaders, influencing at all levels across functions

Requirements

  • 15+ years of large-scale technology delivery and engineering management in a complex environment and/or comparable experience, with at least 3 years in marketing technology
  • Ability to champion and drive cross-organizational development efforts for application monitoring and resiliency capabilities
  • Ability to drive accountability for quality in release, system performance, platform availability, operational efficiency, risk management, information security, and data management
  • Proven track record of building teams that lead and influence understanding and valuing modern reliability engineering practices
  • Ability to provide thought leadership and build coalitions across Development, Product, Infrastructure, Architecture, and Operations
  • Experience in implementing tools, automation, and processes for reliable software release from development to production
  • Demonstrated leadership in software development practices for marketing technology solutions, with a customer and stakeholder focus
  • Knowledge of Adobe products such as AEM, AEP, CDP, AJO, ODE, CJA
  • Educational background: BSc. in Computer Science and MSc in Computer Science or equivalent specialization

Nice to Have

  • Experience in developing observability and self-healing capabilities within a technology organization
  • Experience with big data technologies on Google Cloud Platform (GCP)
  • Deep expertise in marketing technology engineering and Adobe's marketing products

Qualifications

  • 15+ years of large-scale technology delivery and engineering management experience
  • At least 3 years of experience in marketing technology
  • Educational qualifications: BSc. and MSc in Computer Science or equivalent

Benefits & Perks

  • Competitive base salaries
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite, or virtual arrangements
  • 20+ weeks paid parental leave for all parents
  • Free access to global on-site wellness centers (location-dependent)
  • Free and confidential counseling support through Healthy Minds program
  • Career development and training opportunities

Working at American Express

Our culture is built on a 175-year history of innovation, shared values, and Leadership Behaviors. We foster a culture of collaboration, continuous learning, and innovation, emphasizing the importance of diverse perspectives and a supportive environment that backs our colleagues' holistic well-being.

Apply Now

Job Details

Posted AtAug 2, 2025
Salary210k-300k
Job TypeFull Time
Work ModeHybrid
ExperienceExecutive

Job Skills

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About American Express

Website

americanexpress.com

Company Size

10000+ employees

Location

Phoenix, AZ

Industry

Other Nondepository Credit Intermediation

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