Website Content Specialist

About the Role

Key Responsibilities

• Coordinate and execute content updates for 3-4 brand sites.
• Gather product information from various teams and stakeholders across the organization.
• Populate, organize, and quality-check product content in various files, ensuring a high level of accuracy and completeness.
• Retrieve and upload content to/from internal systems (e.g., Salsify, Stibo, Jira); on-the-job training provided for these tools.
• Perform manual/visual website audits to identify missing content or gaps on product pages and document findings clearly.
• Collaborate and follow up with colleagues to securely obtain and clarify needed information.
• Document needs, issues, and resolutions for audit and tracking purposes.
• Provide informal progress updates weekly or as requested by the content manager.
• Maintain well-organized records and ensure content accuracy throughout all assigned tasks.

Requirements

• 2-3 years of prior experience working with web content, digital assets, or ecommerce product descriptions (direct or related experience preferred).
• Proficiency with Google Suite.
• Excellent organizational skills and attention to detail.
• Ability to follow through independently, manage tasks with minimal supervision, and maintain focus on repetitive or routine work.
• Professional and effective communication skills.
• Resourceful, proactive problem-solver; comfortable seeking out information and resolving roadblocks.
• Experience downloading/uploading files to various software platforms or willingness to learn on the job.

Qualifications

• Experience working with web content, digital assets, or ecommerce product descriptions.