Account Development Manager (CBFS)

About the Role

Key Responsibilities

• Focus on in-person networking and cold calling strategically important customers in markets with high opportunity where a field presence is necessary to win.
• Partner with generalist account owners and create relationships with key decision influencers, decision makers, and end users either within prospective customers or existing customers with no spend within CBFS.
• Expand sales within existing customers without CBFS spend by presenting a portfolio of CBFS-specific solutions using a strategic pricing strategy.
• Generate long-term profitability and revenue for ODP Business Solutions through acquisition of net-new high potential accounts by selling them portfolio of CBFS-specific solutions.
• Travel within the assigned territory to meet with customers and make sales, with little or no supervision.
• Grow share of wallet in existing high-pen customers by marketing new / alternative product offerings.
• Analyze historic sales within customer and brainstorm potential add-ons, including engaging with generalist account owners.
• Seek out and identify margin expansion opportunities within customers.
• Proactively manage opportunities & forecast sales in existing customers.
• Maintain customer info in CRM and update databases with all required customer information.
• Allocate time for review & reflection on successful customer interactions and lost sales for self-development and improvement.
• Answer ad-hoc category-specific inquiries from generalist reps to educate and upskill them on their category of expertise.
• Coordinate with relevant sales support functions to price and quote.
• Perform other duties as assigned.

Requirements

• High School diploma or equivalent education preferred.
• Bachelor's degree in a Business Related Field (Preferred).
• Minimum 3-5 years of experience in related field.
• Three (3) to Five (5) years of Strategic Account Sales experience.
• Basic computer skills and ability to use MS Office (Word, Excel, PowerPoint).
• Working knowledge of CRM tools (e.g., Salesforce.com).
• Successful history of B2B selling.
• Hunter mindset to existing customers and negotiate contracts.
• Strong presentation skills and ability to develop customer-centric solutions.
• Ability to multitask and work efficiently within deadlines.
• Ability to learn quickly and work in a team environment.
• Ability to manage and foster change.
• Ability to travel within the assigned territory.
• Proficient in reading, writing, speaking, and understanding English.
• Strong verbal, written, and interpersonal communication skills.

Nice to Have

• Experience with sales in the facilities solutions or related industry.
• Experience with CRM tools beyond basic knowledge.

Qualifications

• High School diploma or equivalent (preferred).
• Bachelor's degree in a Business Related Field (preferred).
• 3-5 years of strategic account sales experience.

Benefits & Perks

• Competitive salaries.
• Benefits package including a 401(k).
• Opportunities to move and grow within the organization.