Analytics Manager, Ruder Finn

About the Role

Key Responsibilities

• Own real-time social and traditional media monitoring for our client, including tracking brand reputation, sentiment, trends, and emerging narratives
• Conduct ongoing crisis monitoring during issues management or breaking news, providing timely insights and reports to stakeholders
• Develop daily, weekly, and ad hoc monitoring reports and executive summaries
• Serve as the primary analytics point of contact for assigned clients
• Present findings clearly and concisely to clients in both English and Spanish
• Translate data into actionable insights to support decision-making and communications strategy
• Partner with account, strategy, and creative teams to ensure data insights shape content and campaign decisions
• Advise internal teams during crises or sensitive moments with insight-driven recommendations
• Support the development of dashboards, alerts, and best practices for media monitoring

Requirements

• 5-7 years of experience in analytics, media intelligence, or social listening, preferably in an agency or fast-paced communications environment
• Fluent in English and Spanish (written and verbal), with experience supporting Spanish-speaking markets or clients
• Deep familiarity with tools such as Talkwalker, Cision, Critical Mention, and others
• Experience in crisis monitoring, including rapid analysis and executive-level reporting
• Comfortable presenting to clients and senior leadership
• Excellent attention to detail, time management, and project ownership
• Strong writing and synthesis skills for reporting and messaging purposes
• Understanding of earned media metrics and PR measurement frameworks
• Experience supporting clients in regulated or high-visibility industries

Nice to Have

• Experience supporting clients in regulated or high-visibility industries

Qualifications

• Educational background is not explicitly specified, but 5-7 years of relevant experience is required

Benefits & Perks

• Competitive base salary and bonus opportunity
• Health, Dental, Vision, company paid Disability and Life Insurance, Flexible Spending Account, as well as 401k (match) plan
• Monthly allowance for cell phone, office equipment, etc.
• Generous PTO policy with paid maternity/paternity leave
• Professional learning and development opportunities
• Workplace flexibility
• On-site and off-site social gatherings