Artist Account Growth Specialist

About the Role

Key Responsibilities

• Identify and qualify existing and new high-value and high potential TuneCore artists through targeted outreach, networking, and research.
• Engage with prospective clients, present TuneCore's services, and convert leads into paying customers.
• Manage the full sales cycle from lead generation to deal closure, ensuring a seamless transition from sales to onboarding.
• Build strong, long-term relationships with key decision-makers at independent record labels, independent artists, and other stakeholders in the music industry to foster growth and retention.
• Work closely with the Artist Success and Support, Marketing, and Operations teams to develop tailored sales pitches, marketing materials, opportunities, and sales strategies.
• Track and report on sales activities, including lead conversion rates, revenue generation, and account performance, and analyze sales data to refine strategies.
• Collaborate with the Artist Success/Support team to ensure smooth onboarding and successful setup for clients on TuneCore's platform.
• Stay current on industry trends, competitor offerings, and emerging music distribution technologies to better address client needs and drive sales strategies.

Requirements

• 3+ years of proven success in sales, preferably in the music industry, digital services, or tech.
• Strong track record of building and converting leads into customers in B2B or B2C environments.
• Exceptional verbal and written communication skills with confidence to pitch services to potential clients.
• Highly proficient with CRM software (e.g., Salesforce, Zendesk), sales enablement tools, and digital content management platforms.
• Self-starter with a results-driven mindset and ability to meet and exceed sales quotas.
• Ability to handle objections and find creative solutions to meet clients' needs.
• Comfortable working across different teams to optimize client engagement.
• Understanding of the digital music distribution space, streaming platforms, and challenges faced by independent artists.
• Proactive, energetic attitude with a desire to work in a results-oriented environment.
• BA/BS Degree preferred.
• Knowledge of digital distribution, the digital music space, and social media platforms is a plus.

Nice to Have

• Experience with music metadata and industry trends.
• Knowledge and experience in social media platforms.

Benefits & Perks

• Paid Time Off including vacation, holidays, paid bereavement, unlimited paid sick days, and a company-wide week off between Christmas and New Years.
• Wellness Fridays (close at 1pm on Fridays).
• Universal Paid Parental Leave for both parents.
• Comprehensive health, vision, dental, FSA, and dependent care from day 1.
• 401k match.
• Company-wide events, outings, and volunteer days.
• Hybrid work options with flexible scheduling.
• Learning and development opportunities and career growth support.
• Free distribution subscription for employees.