Associate Digital Account Manager (Japanese-English bilingual preferred, but not required)

About the Role

Key Responsibilities

• Maximize sales units and revenue by planning and executing price promotions and bundles tied to seasonality, new releases, and strategic windows.
• Formulate and execute promotional activities with partners for all PC products catalog and new releases.
• Coordinate with Marketing to ensure partners have access to promotional materials such as game descriptions, screenshots, trailers, etc.
• Coordinate with product development and the Submissions Team on product release activities with digital distribution partners.
• Coordinate with Sales and Submissions Teams to set up preferred digital pricing for new release and preorder content.
• Manage PC Keys, including processing and fulfillment of orders to internal teams and external partners.
• Manage relationships with existing digital distribution partners, including first-party relationships.
• Forge new digital distribution relationships and explore business opportunities on emerging platforms.
• Conceive of new digital business opportunities leveraging digital channels, including cloud streaming, subscription, and bundle services.
• Work with marketing and brand teams on pre-order incentive programs.
• Partner with Business Strategy Analysts to analyze campaign performance and implement insights.
• Partner with the Digital Sales Team to present Quarterly Business Reviews (QBR).
• Collaborate with Licensing and other divisions on promotions, product collaborations, and licensing opportunities.
• Coordinate intra-company communication, contracts, and approvals related to pricing, promotions, and product releases.
• Coordinate approvals and contracts with legal, IP, management, product development, and marketing for digital partners.
• Work with Growth & Performance Marketing teams on paid and editorial placements to promote digital sales initiatives.
• Perform other duties as required.

Requirements

• BA/BS degree in a business or technology related field.
• At least 5 years of experience in the gaming, eCommerce, or Media & Entertainment industry.
• Minimum of 3 years in digital account management.
• Highly self-motivated, proactive, and a critical thinker capable of making impactful decisions based on industry trends.
• Strong organizational, interpersonal, and communication skills.
• Exceptional project management, analytical, and prioritization skills.
• Ability to run and track multiple sales campaigns and promotions simultaneously.
• Strong digital account management skills.
• Advanced web skills such as website curating, SEO, URL optimization.
• Experience with promotion sales pages (1st parties, partners, etc.).
• Strong numerical skills and advanced MS Excel skills.
• Familiarity with Word and PowerPoint.
• Experience working with online databases.
• Excellent presentation skills.
• Japanese language fluency (spoken and written) preferred but not required.
• Experience with project management platforms like Wrike preferred.

Nice to Have

• Familiarity with Capcom's portfolio of IPs.

Qualifications

• BA/BS degree in a business or technology related field.

Benefits & Perks

• Salary range of $80,000 - $100,000, based on experience and market trends.