Associate Director, Global Ecommerce Tools Activation & Capabilities

About the Role

Key Responsibilities

• Develop the eCommerce capabilities across all functional areas (Content, Search, Data, Media, etc.) ensuring short- and long-term impact is delivered to our eCommerce markets
• Use your deep knowledge of eCommerce to influence global eCommerce strategies, including investment mix, big-bets, and KPI prioritization
• Partner with Market Activation team to deploy capabilities in market
• Identify future of eCommerce industry by partnering with external vendors and understanding industry trends to support capabilities pipeline and strategic recommendations for our markets
• Use knowledge of eCommerce functions to build repeatable & scalable models to evaluate market maturity in a wide range of capability areas including content, media, search, data, partnerships, and more
• Connect capability roadmap to financial opportunity to prioritize implementation plan by capability and market
• Help scale tools and technologies relating to eCommerce across different zones and markets by partnering with tech teams
• Lead all Capabilities and Tools team initiatives, offering support and leadership for team members leading the individual projects
• Build the brand of Kraft-Heinz eCommerce function externally via participation in conferences, engaging with industry leaders, etc.
• Build knowledge on how different sub-channels of eCommerce (Pure Players / Click & Collect / Q-commerce / etc.) function and the future state of these channels in other markets

Requirements

• 8+ years experience driving eCommerce business in an operator role or in a strategic role
• A thorough understanding of the dynamics of eCommerce, the challenges, the main levers that can help drive eCommerce growth
• Advanced experience with eCommerce specific functions, such as digital shelf, shopper insights, marketing analytics, sales, shopper marketing, or a related field
• Proficiency with data and ability to convey a story to leadership using data
• Leadership skills to communicate clearly with partners of various levels, set goals, and share results
• Ability to work with multiple third-party vendors and agencies toward a common goal
• Strong communication, project management, and collaboration skills
• Ability to work in a slightly ambiguous environment and pivot focus when needed

Nice to Have

• Global market exposure
• Team management skills
• Experience with Consumer Packaged Goods

Qualifications

• No specific formal educational qualifications specified

Benefits & Perks

• Performance-based bonus
• Coverage for employees and dependents through healthcare plans
• Wellbeing programs including physical, social, emotional, and financial support
• Paid Time Off, company holidays, leave of absence, flexible work arrangements, recognition, training
• Employee Assistance Program, wellbeing resources, family support programs
• Financial benefits such as 401k, life insurance, accidental death & dismemberment, disability