associate manager, Marketing Operations - Latin America & Caribbean

About the Role

Key Responsibilities

• Be responsible for the execution of project deliverables and timelines.
• Coordinate approvals and CMP organization production and integration.
• Develop and update integrated plans that include deliverables, strategic alignment, regional impacts, milestones, risks, assumptions, constraints, and overall investment.
• Recommend solution approaches for campaign execution leveraging existing tools and capabilities.
• Provide input into operational business requirements for the development of new processes, capabilities, tools, and systems.
• Participate in the validation of new capabilities, features, and tools.
• Develop and execute marketing value-add reports and dashboards, regularly providing strategic and data-driven recommendations.
• Facilitate regional research, analytics, insights, and ad-hoc projects.
• Contribute to short- and long-term category, brand, and digital strategies through analytics, consumer and competitive insights, and market considerations.
• Identify operational improvement opportunities and support process enhancements.
• Lead/support department budget definition and management, along with other ad-hoc projects.

Requirements

• Bachelor's degree with a concentration in business, marketing, technology, or a similar field.
• Minimum of 3 years of experience in marketing operations.
• Ability to lead data workstreams from concept through production.
• Ability to communicate clearly and concisely, both orally and in writing.
• Ability to balance multiple priorities and meet deadlines.
• Strong problem-solving and analytical skills, with the ability to navigate ambiguity.
• Ability to establish cross-functional, collaborative relationships with business partners and lead teams.
• Able to execute vendor management processes with minimal oversight.
• Interest in technology, data management, business intelligence, and digital innovation.
• Prefer working knowledge of Spanish.
• Willingness to travel up to 20% domestically and internationally.

Nice to Have

• Interest in technology, data management, business intelligence & digital innovation.

Qualifications

• Bachelor's degree in business, marketing, technology, or a related field.
• At least 3 years of experience in marketing operations.

Benefits & Perks

• Medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits.
• Short-term and long-term disability, paid parental leave, family expansion reimbursement, paid vacation from date of hire, sick time, paid holidays, and two personal days per year.
• Participation in a 401(k) retirement plan with employer match, stock programs, emergency savings, and financial well-being tools.
• 100% upfront tuition coverage for a first-time bachelor's degree through Arizona State University's online program via the Starbucks College Achievement Plan.
• Student loan management resources and access to educational opportunities.
• Backup care and DACA reimbursement.