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Brand Management Specialist

PetSmart

Phoenix, AZ
Full Time
Mid Level
about 1 month ago

Job Description

About the Role

The Brand Management Specialist supports the brand management teams in developing proprietary branded products, focusing on sample management, product development software, and cross-functional collaboration. The role is based at PetSmart's Phoenix Home Office, offering a collaborative and flexible work environment that includes in-person and remote work options. The position involves working closely with global sourcing, product development, and other internal teams to ensure timely delivery of projects and effective brand support.

Key Responsibilities

  • Learns and assists in the brand management and product development process, including knowledge of brands, brand architectures, products, project management, industry trends, and cross-functional relationships.
  • Develops an understanding of PB process and development lead times.
  • Owns the sample management process, both pre and post-production, and acts as the key point person for cross-functional partners to ensure on-time delivery of project deliverables including ad hoc requests.
  • Serves as the subject matter expert of the product development software system (CBX), responsible for new item creation and maintenance in the system.
  • Leads the coordination and creation of materials for product reviews.
  • Coordinates and manages external vendors, including receiving bids, resolving issues, and ensuring timelines are met for production and delivery of product samples.
  • Assists with creation of Workfront product and packaging requests.
  • Supports brand team by serving as liaison with finance and other internal partners for design agencies, market research, and product samples.
  • Partners with manager to proactively and creatively problem solve and prioritize tasks.
  • Communicates clearly and effectively with China offices and vendors.

Requirements

  • Requires 2 years of relevant experience in various facets of merchandising.
  • Strong organization skills and high level of accountability to ensure data accuracy.
  • Human relations skills to build positive relationships with teams.
  • Ability to work in a fast-paced environment where priorities can change quickly.
  • Proficient skills in Microsoft Office applications.
  • Bachelor's degree from a four-year college or university in Merchandising, Business, or relevant field (preferred).
  • Strong self-management skills to coordinate projects with multiple components and stakeholders.
  • Excellent communication skills, both verbal and written.
  • Ability to understand business insights related to brands, customers, or categories.

Nice to Have

  • Experience with product development software systems like CBX.
  • Experience coordinating with global sourcing and external vendors.
  • Knowledge of project management tools such as Workfront.

Qualifications

  • 2 years of relevant merchandising experience.
  • Bachelor's degree in Merchandising, Business, or relevant field (preferred).
  • Proficiency in Microsoft Office applications.

Benefits & Perks

  • Pet friendly environment, bring your pets to work.
  • On-site Dog Park.
  • Top Dog gym with equipment, fitness classes, massage therapists, and personal trainers.
  • Sit & Stay Café serving fresh breakfast and lunch options.
  • On-site coffee bar.
  • Lil' Paws learning center and onsite paid daycare.
  • Volunteer events with PetSmart Charities.
  • Access to PetSmart benefits and resources.

Working at PetSmart

At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences bring new perspectives in shaping our Belonging culture and are core to PetSmart's success. The company offers a fun and rewarding workplace with amenities such as pet-friendly policies, on-site facilities, volunteer opportunities, and a supportive environment designed to help associates thrive.

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Job Details

Posted AtAug 26, 2025
Job CategoryBrand Marketing
SalaryCompetitive salary
Job TypeFull Time
Work ModeHybrid
ExperienceMid Level

Job Skills

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About PetSmart

Website

petsmart.com

Company Size

10000+ employees

Location

Phoenix, AZ

Industry

Pet and Pet Supplies Retailers

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