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Brand Manager, World of CHANEL

Bergdorf Goodman

New York, NY
Full Time
Director
120k-140k
15 days ago

Job Description

About the Role

The CHANEL Brand Manager is the leader and brand ambassador for CHANEL within Bergdorf Goodman, responsible for building and developing an exceptional team. The Brand Manager drives results and ensures consistently superior client service, enabling the boutique to exceed defined performance targets while delivering on both the BG and vendor brand experience.

Key Responsibilities

  • In partnership with management team; promote the vision and culture of Bergdorf Goodman, while being an ambassador of the CHANEL brand
  • Develop and achieve business goals, in partnership with BG and CHANEL to devise creative and strategic solutions to increase sales
  • Own Associate performance management, career development, and coaching
  • Recognize and celebrate outstanding Associate performance, address opportunities for business and behavioral evolvement
  • Manage BG strategy and initiatives to achieve sales goals for the vendor and the achievement of each homebase associate's goals (including sales volume, and other identified KPIs)
  • Create and manage a strategy to increase brand availability to emerging Sellers outside of the department
  • Create and implement Client Strategies ensuring there is a clear vision for an Emerging Elite Program in BG as well as a strategy for Development and Retention of current VIC client relationships
  • Lead the partnership and execution between BG and CHANEL brand on all client-facing events and experiences
  • Visual liaison with the vendor brand
  • Facilitate scheduling of all vendor brand training needs including collection launches, seasonal marketing, selling ceremony and operations
  • Collate business recaps to communicate to all critical stakeholders through executive summaries and seller communication
  • Keep proprietary info in BG, practicing the utmost discretion in all communication

Requirements

  • Experience in retail sales management or luxury brand management
  • Strong leadership and team development skills
  • Ability to develop strategic business plans and execute them effectively
  • Excellent client relationship management skills
  • Discretion and ability to handle proprietary information with confidentiality
  • Strong communication and collaboration skills

Benefits & Perks

  • Medical, Dental, Vision Benefits
  • Disability Benefits
  • Paid Parental Leave, Paid Family Leave, and Adoption Support
  • Paid Time Off
  • Retirement Savings Plan (401K) and Life Insurance
  • Financial Solutions
  • NMG Associates Core Discount of 30%
  • Personal and Professional Development Opportunities

Working at Bergdorf Goodman

As one of the largest multi-brand luxury retailers in the U.S., Neiman Marcus Group emphasizes innovation and a culture of Belonging. The organization is female-founded and female-majority, committed to diversity, equal employment opportunity, and empowering its people. The company values individual talents, collective strength, and aims to revolutionize luxury experiences through its focus on data, technology, and personalized service.

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Job Details

Posted AtJul 28, 2025
Job CategoryBrand Marketing
Salary120k-140k
Job TypeFull Time
Work ModeOnsite
ExperienceDirector

Job Skills

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About Bergdorf Goodman

Website

aidankemp.com

Location

New York, NY

Industry

Clothing and Clothing Accessories Retailers

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