Business Analysis Manager - Global Network Analytics, Marketing & Acceptance

About the Role

Key Responsibilities

• Develop business strategies that drive growth, profitability, and competitive success for Capital One in response to shifting consumer and regulatory demands.
• Manage and develop 1-2 analysts, providing coaching and mentoring to foster talent development and retention.
• Develop and implement new product and pricing strategies for various lending products, including leading product-level modeling and analytics.
• Lead direct-to-consumer marketing efforts for select products and strategic initiatives for products distributed through retail channels.
• Build targeted insights to inform the design and development of new customer experiences and innovative go-to-market strategies.
• Drive improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses.
• Manage and sequence delivery of business initiatives, build business requirements, and execute against product strategies.
• Oversee multiple projects and programs concurrently, ensuring alignment with strategic goals.
• Collaborate with colleagues across departments such as IT, Sales, Operations, and Finance to improve quality, volume, service, and profitability.
• Apply a strong analytical and decision-making approach based on rigorous data analysis and problem solving.
• Demonstrate leadership with strong business judgment, integrity, and the ability to influence and drive results.

Requirements

• Bachelor's Degree in a quantitative field such as Business, Math, Economics, Finance, Statistics, Science, or Engineering.
• At least 2 years of experience in analysis.
• Strong analytical and problem-solving skills with a quantitative orientation.
• Excellent business judgment, leadership, and integrity.
• Solid experience in building and leveraging high-performing teams and collaborating across functions.
• Strong written and oral communication skills with strategic influencing ability.
• Results-oriented mindset with the ability to drive goals in a dynamic environment.

Nice to Have

• Master's Degree in Business or a quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, or Engineering.
• 5+ years of experience in analysis.
• 2+ years of experience in financial services.
• 1+ year of experience in consulting.
• 2+ years of experience in people management.

Qualifications

• Bachelor's Degree in a quantitative field.
• Minimum 2 years of analysis experience.

Benefits & Perks

• Competitive and comprehensive health, financial, and other benefits supporting total well-being.
• Performance-based incentive compensation, including cash bonuses and long-term incentives.
• Salary ranges vary by location, with specific figures provided for Chicago, IL, and York, NY.
• Opportunities for career growth and development in a collaborative environment.