Business Quality Analyst

About the Role

Key Responsibilities

• Proactively communicate and collaborate with users to analyze information needs and gather testing requirements.
• Develop and maintain test documentation as it pertains to the Enterprise Software Development Lifecycle.
• Interact with client and development teams on a regular basis to obtain requirement and design details.
• Evaluate, recommend, and support testing efforts and general test strategies.
• Develop, publish, and implement test plans.
• Provide regular progress reports, status, and metrics to management.
• Perform ad-hoc testing to support research of production support issues.
• Design and execute workflow, test case plans, implementation points, and test data before development is complete.

Requirements

• 4+ years of experience in the banking/financial services industry.
• 4+ years of experience with APIs and databases.
• 4+ years of experience with MS Office applications, including Excel, PowerPoint, and Project.
• 4+ years of experience developing and executing test strategies.
• Bachelor's degree in computer science, engineering, mathematics, finance, business administration, and/or equivalent military experience.

Nice to Have

• 4+ years of experience working with multiple stakeholders and/or senior leadership.
• 4+ years of experience working autonomously and driving projects to completion.
• Certification in relevant software testing methodologies.
• Advanced knowledge of SQL and database testing.
• 4+ years of experience with test automation frameworks.

Qualifications

• Bachelor's degree in computer science, engineering, mathematics, finance, business administration, and/or equivalent military experience.

Benefits & Perks

• We're #FiservProud of our commitment to your overall well-being with a growing offering of physical, mental, emotional, and financial benefits from day one.
• Maintain a healthy work-life balance with paid holidays, generous time off policies, including Recharge & Refuel time for qualifying associates, and free counseling through our EAP.
• Plan for your future with competitive salaries, the Fiserv 401(k) Savings Plan, and our Employee Stock Purchase Plan.
• Recognize and be recognized by colleagues with our Living Proof program where you can exchange points for a variety of rewards.
• Prioritize your health with a variety of medical, dental, vision, life and disability insurance options and a range of well-being resources through our Fuel Your Life program.
• Advance your career with training, development, certification, and internal mobility opportunities.
• Join Employee Resource Groups that promote our diverse and inclusive culture where associates can share perspectives, exchange ideas, and elevate careers.